pieboy4
August 5, 2024
To describe this hotel in one word for me. Exquisite. I stayed here having flown into London from Singapore and it was a place that I was looking forward to staying at for the night. I was meeting a family member who was working while staying at the hotel. What a place! The location is quiet for its location in Central London. You can walk to Hyde Park exceptionally quickly and then venture to the shopping areas of Oxford Street and Bond Street with ease. We shared a Superior Studio room which was more to than enough to accommodate two adults. The room had an amazing parquet flooring mini hallway with a small but fully formed mini dressing room, full size bathroom, well stocked mini bar and generous snacks etc. There was an abundance of reading material and an exceptionally large flat screen television. The decor brought back a sense was of traditional elegance, but it was deceivingly high spec and modern. Here you had a look that would accommodate any traditionalist looking for old school style with the functionality to appease all gadget hungry travellers. My experience with the staff, was overall, on par with the surroundings. I chose to use the valet parking which was extremely efficient and the service on arrival was impeccable and faultless. I did not need to say a word except ‘yes’ and ‘thankyou’ and the gentlemen who manned it, were professionals. Unfortunately, there was a bizarre moment when my luggage didn’t arrive to my room and when I went to find it, found myself at one point surrounded by approximately five hotel staff looking at me and each other. For a moment, it was slightly unsettling and most likely over exuberance in service orientated inquisition but one person would have sufficed. Eitherway, I left the situation with full confidence it was a mere oversight. Who is this place for? Really anyone who wants a wow hotel experience. Backed by a core of well trained staff, this is a place to enjoy yourself (for any occasion), to feel spoilt and an extraordinary base to explore London in all its beauty. It does come at a price of course but this hotel is reassuringly opulent and worth it, if you choose.