St Christopher's Oasis, London Bridge - Hostel

Great bar downstairs and super social. Good meeting place and karaoke on Mondays. Comfortable beds and room. Clean showers. The curtains around the beds are too small and so light bothers other guests The luggage room is malfunctioning repeatedly. Another customer opened a locker to find someone else's belongings.... When I went to get my bag, the machine asked me to put in 2.50 GBP x 3 times and I had to go to reception to get them to unlock my locker for me (they gave me back my money). It is not convenient to access the luggage room on Monday evenings due to "club" night and so I had to walk back and forth through the warren of floors because no one explained I needed to go outside to get into the bar area. They gestured randomly towards the staircase with the out of service elevator. Also, the ratio of showers / toilets to guests are not sufficient except at 4am...but toilets surprisingly clean.

Stayed in a female only room. One female was clearly having self fun by the noises being made. Room had no air con and felt awful

It’s a decent hostel near many touristy spots und a underground station. The rooms are clean and the staff is were friendly. The breakfast could be better but for the price okay. The common bathroom could be cleaned more often and the common room is always very crowded and to tiny for big groups.

Extremely rude and unprofessional front desk manager with a very poor level of communication and understanding of customer service. First a admin worker checked me in to wrong room already taken then I walked three flights down to a hostile manager who was aggressive and temperamental an attitude not welcoming to a travellers. She wouldn’t give me her name or a name of a person to complain to and basically told me to do whatever. The most rudest and hostile person in hospitality ever please St Christopher’s train this woman what Britain customer service means. Not ok.

Good stay, rooms maybe a little bit cold. bed sheets and blankets could be of better quality. Close to big and famous Borough food market. You can eat breakfast by prepaid billing on your stay price which is cheaper. The hostel is close to public transportation.

Rang up the hostel to speak to a manager came across to a receptionist called FILIP. (He wouldn't give me his name I had to find out in other ways). That filip used sexist language, was rude and abusive. Ge also repeatedly refused to call the manager saying "they are too busy to speak to you as an individual we have 400 guests here". Never heard that in hospitality before. I made him aware I will record him as he is rude he laughed down the phone and hang up. I immediately wrote a complaint email but the manager accused ME in rudeness allegedly over the phone (despite me explaining his filip hang up when I was actually trying to record which proves he has something to hide and discredit his allegation) and MOST IMPORTANTLY the manager said I was "inpolite" in my email therefor he won't look further. Now expecting politeness when you don't show any is arrogance on a WHOLE NEW LEVEL. Nobody owes you respect and you can never blame someone for being impolite when you are rude to them to start with.