Charlotte Street Hotel, Firmdale Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Charlotte Street Hotel, Firmdale Hotels

No.10 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, Greater London, W1T 1RJ, United Kingdom
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A stay at Charlotte Street Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Regent Street and Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 41 Reviews
Amenities
Massage roomGymPublic ParkingBarRestaurantConference roomMulti-function roomChildcare serviceCurrency exchange24-hour front desk
All Amenities
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(430m)
Airport: London City Airport
(15.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Woolf King Suite
10

One-Bedroom Woolf King Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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One-Bedroom Woolf Suite
8

One-Bedroom Woolf Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Room Details
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Penthouse Suite
4

Penthouse Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Room Details
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Superior Room
11

Superior Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Junior King Suite
16

Deluxe Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Luxury Room
5

Luxury Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Queen Room
9

Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite
6

Junior Suite

1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Towels
Room Details
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Loft Suite
2

Loft Suite

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Room Details
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Loft Suite
4

Loft Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe King Room
10

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Penthouse Suite
5

King Penthouse Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

4.6/5
Great
41 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
Average for similar properties in London
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 21, 2024
酒店小巧 地點不錯,衛生非常好,服務一般,價格是本地豪華酒店價格,大約6千/晚,房間隔音差,樓板非常薄,木地板,已鋪地毯,樓上半夜走路,房間頂燈會搖。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 30, 2024
My sister and I had a wonderful stay at the Charlotte Street Hotel! The rooms are gorgeous and the staff amazing - Ola and Dominic in particular took great care of us. The location provides easy access for tube stations, food and shopping. I recommend very highly and can't wait to go back for another visit!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2024
We absolutely love this place and have been here many times—it’s always one of our top choices! The food is always delicious and the art and décor make the atmosphere really special. The toilets are spotless, and the staff are always professional and friendly. Can't recommend it enough!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
A lovely early evening birthday celebration meal for 6 friends. Wonderful food, ( large dessert portions) drinks wine and cocktails , excellent service. Including a complimentary birthday surprise dessert and candle for birthday lady.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2024
The porters are very friendly and helpful. We were a family of four with two rooms. Both were beautiful, quiet, comfortable, and the bottle of evening bedside water was appreciated every night. We enjoyed breakfast every morning, and found the servers to be welcoming and attentive. Every day it was a treat to return to the hotel's convenient location after hours of exploring the city.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2024
What has happened to this beautiful hotel? Dropped in for a pre concert drink and was very disappointed. Wine was mediocre- a white burgundy was everything but! Served by a surly staff member slouching around wearing a gilet - in August! Knowledge of their wine list was non existent which in a 5 star establishment is most unusual and totally unacceptable Eye contact was avoided I had to go up to the bar to request the bill. The music in the bar was very loud and ‘clubby’ In the recent past it was subtle background music. Yesterdays musical offering was an assault on the ear drums and made conversation difficult The bins in the ladies powder room were overflowing. A great pity, as the location is superb but sadly this once iconic hotel is now on a par with a bog standard two star establishment
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 17, 2024
Too many people to pick out individually. Every person we interacted with at the hotel was as lovely as could be. Every request was met with enthusiasm. I want to point out that on our last night in London, the concierge had arranged with the restaurant we dined at to have all of our beverages paid for. So generous! Also loved the location. Close to Soho, Covent Garden, and Theatre District. Hotel was always filled with beautiful flowers. Couldn’t recommend Charlotte Street Hotel more highly! Thank you to all!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
We were a family party of five in three rooms, two of which were upgraded. From the moment of arrival we were treated with efficiency, professionalism and friendliness by all staff at all levels. Rooms were stylish and practical. Room service was exemplary and swift. Breakfasts each morning were excellent and plentiful. We were sorry to leave - and hope to return.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
Trying for find that go to hotel in London is fun…..but Charlotte Street was frustrating and good all in one. The room was beautiful and clean (no view but wasn’t expecting anything) Bathroom was an adequate size with a lovely walk in shower (no bath) shower gel and shampoo lovely. Good sized wardrobe for two nights but no longer. There is no water in the room when you arrive but they do put a bottle each out at night. No iron or ironing board but when requested was delivered quickly. Safe was closed and could not open it. There are no tea and coffee faciilties which is really unusual for a UK hotel. We asked for some and a tray with Keller and cups was left when we were out….however they tried to charge me For this on leaving - which I refused. Most decent hotels that don’t have this in the room provide this free of charge to rooms as part of the cost. Honesty bar a nice idea but soft drinks astronomically high. Maybe water and tea/coffee could be provided here for free? Very comfy bed but not would would Return due to the little things

Services & Amenities

Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking, and Charge, £66.00 (approx. PHP 4,866.04) Daily. Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Set menu, Boxed/packaged food
AgeFee
Adult
Set menu:£28.00 (approx. PHP 2,064.38) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2000
  • Renovated: 2014
  • Number of Rooms: 52
A stay at Charlotte Street Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Regent Street and Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.

Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.

Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Charlotte Street Hotel, Firmdale Hotels?

The cancellation policy for Charlotte Street Hotel, Firmdale Hotels varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?

Standard check-in time at Charlotte Street Hotel, Firmdale Hotels is 15:00 and check-out time is 12:00.

What amenities and services are available at Charlotte Street Hotel, Firmdale Hotels ?

Charlotte Street Hotel, Firmdale Hotels offer top amenities and services include Massage room, Gym, Parking.

Does Charlotte Street Hotel, Firmdale Hotels provide breakfast?

Yes, Breakfast is offered at Charlotte Street Hotel, Firmdale Hotels. Breakfast option(s): Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian.

Can I bring my pet inside the Charlotte Street Hotel, Firmdale Hotels?

As much as we love pets, unfortunately, we are unable to accommodate them in Charlotte Street Hotel, Firmdale Hotels.

How far is the Charlotte Street Hotel, Firmdale Hotels from the closest airport?

The closest airport is London City Airport, and it is about 44 mins from hotel by car (15.5 km).

Can I smoke in Charlotte Street Hotel, Firmdale Hotels?

Charlotte Street Hotel, Firmdale Hotels provides a smoking area. Please contact the hotel for further information on the smoking policy in public areas and guest rooms.

About This Property

Nearest AirportLondon City Airport
Distance to Airport15.51KM
Nearest Train StationEuston Railway Station
Distance to Train Station1.48KM
Nearest Subway StationGoodge Street
Distance to Subway Station0.34KM
Average Price FromPHP57012
Hotel Star Rating5