Guest User
September 27, 2024
We have stayed at this hotel multiple times. It’s a lovely place, and it is a terrific location with easy walks to the theater and excellent restaurants. The rooms are warm, comfortable, and quiet, with outstanding public spaces for late afternoon/evening drinks or snacks. On this visit, we had some issues with our initial room (construction noise). The hotel, specifically Charles, could not have been more helpful in resolving the problem for us. He was kind, understanding, and empathic. It’s the kind of response that you wish happened at all hotels. Covent Garden is not an inexpensive hotel, which means you have (and should have) high expectations. Each time we stayed, our experience always exceeded our high expectations. We will be back.