HAM Yard Hotel, Firmdale Hotels

Had to visit for work recently, Anna Wierciszewska was an absolute superstar, no question was too much and she was on hand for the whole experience to help. She is a true gem, massive thank you to her.

We decided heaven couldn’t be as good! Faultless, this is my third Firmdale experience and I won’t stay anywhere else in London (even though it blows the budget!) decor, standards, service food it’s just on another level.

Great location and comfortable room, sadly no bath and no tea/coffee facilities in the bedroom. Coffee and tea charged for as extra. Be careful of all the extra charges that appear. Room service and reception staff great, but not so good in the courtyard/restaurant areas.

We booked Afternoon tea here for 11th July. My friend had recently had tea here with a friend and enjoyed it. Based upon her experience we decided to go ahead and book we went for 1pm as it was a convenient time for us. Tucked behind The Lyric pub it was easy to find. Ham Yard is a 5 Star hotel and interior is stunning. We were seated outside in a courtyard area on a very hot day, we had some shade which made it bearable. The tennis was on I'm not a fan but my two friends were able to enjoy whoever was playing. We were served by a young man very attentive who offered us water and the usual up sell of fizz to go with our Afternoon tea. We declined straight onto tea sandwiches were served first very tasty finger sandwiches served on very pretty china. I'm not a fan of sausage rolls but it was tasty. We left a little gap asking for fresh pots of tea, no problem. Exquisite little cakes arrived served in a lovely little picnic basket, scones and jam too. We were also given a bowl of strawberries with cream. We thoroughly enjoyed our cream tea great service beautiful toilets love the wallpaper so pretty. Our bill arrived Afternoon tea was £53.00 each but there is a 13.5% service charge on top. Our individual bill was £60 each. The service charge is not advertised on the web page, quite pricey and for that reason we didn't order extra drinks. Choosing to go elsewhere. Highly recommended but do check prices if you book.

I recently went to the hotel for drinks. I have been many times before but it's probably been over a year since my last visit. The staff are super friendly and the hotel / courtyard still looks beautiful. But the one downside was the drinks themselves. The cocktail menu was....odd....and the cocktails were poorly presented, watery and bland. I sent back a tasteless Peachy Pride (with an awful plastic umbrella!?!) and it was replaced with an equally terrible sugary sweet lychee martini. Such a shame that this gorgeous hotel is let down by truly terrible cocktails.

Just come back from Sunday lunch - what a wonderful experience. Great food, excellent value especially as you get endless sides and a glass of wine included in the price. Ayman was our waiter and he was exceptional. Attentive but not too intrusive. Made us feel very special. Thank you Ayman.