Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.6
Service8.8
Cleanliness8.9
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All reviews(89)
Positive reviews(84)
Reviews with photos/video(8)
Awesome rooms(23)
Awesome stay(22)
Clean and tidy(19)
Easy to get around(14)
Convenient location(13)
Great location(12)
Large rooms(8)
Friendly front desk staff(5)
Negative reviews(5)
如果繼續這樣
Double Room
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 29, 2025
Like everything here. Spacious. Clean and tidy. Shampoo smells very good.
Lucky Tree
Standard Double Room With Single SofaBed
Stayed in Mar 2025
Family
7 review
8.5/10
Very Good
Posted on Apr 22, 2025
Came to holiday inn Whitechapel with my mother and sister and it was pleasant. We were too early to check in but the receptionist came to us the minute our room was ready. The lounge area had a mini Starbucks and a buffet area. They also had a couch with a flat screen tv for those who are too early to check in. They took our bags to the back room while we waited. The room was clean and the bed was comfortable and had everything we would need for two nights. The only negative I would say would be the sofa bed is a bit uncomfortable but if you’re staying for short term it’s really handy for just resting your eyes. The room was spotless and the location is amazing. There’s a Tesco and saintburys nearby if you wanted to bring drinks and snacks back to the room. Will gladly be coming back here. The location is amazing too and only a 10 min walk to the train station and in the centre of many popular attractions that are only a few stops away.
Shanenancy
Standard Double Room With Single SofaBed
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on Apr 6, 2025
It was good staying in holiday inn white chapel.Check in was smooth good had a pleasant stay.
Pattarapatu
Standard Twin Room
Stayed in Jun 2025
Traveling with friends
4 review
7.5/10
Posted on Aug 3, 2025
The bathroom was clogged while shower but overall nice room with good service.
Guest User
Accessible Double Room
Stayed in Apr 2025
Business traveler
3 review
9.5/10
Amazing
Posted on May 30, 2025
Good location , really clean modern hotel. Excellent facilities. Location isn’t central but good transport links. Will book again , good value.
Anne Li Ai
Double Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 27, 2025
Highly recommended! Newly renovated, great location with public transport to iconic places and great staffs.
Anonymous User
Premium King Room
Stayed in Mar 2025
Couple
6 review
7.0/10
Posted on May 17, 2025
Hotel is clean, room is big, staff is friendly.
However breakfast has limited choices, it looks like in 3 stars hotel and repeated serving the same food during my 4nights stayed.
The worst is no air conditioner due to renovation and window is completely closed. Staff provided us fan but is still stuffy and hot.
Location was scary. Is located at the homeless area / poverty zone. There were people asking for money for food and *****.
Guest User
Standard Room
Stayed in Jul 2024
Traveling with friends
44 review
9.5/10
Amazing
Posted on Sep 17, 2024
The highlight of this stay, for me, was the coziness of the bed and the breakfast options. The bed was so soft; it was like I was being hugged after a long day of sightseeing. The breakfast was good and the attendants in the restaurant were very helpful.
Yan How
Standard Double Room With Single SofaBed
Stayed in Dec 2024
Family
1 review
9.0/10
Great
Posted on Feb 7, 2025
Location was very good. Near bus stops, supermarkets, food and restaurants. Room was quite spacious and the most glaring omission is a fridge in the room. Otherwise it would have been perfect. Bathroom is spacious and everything works. Front desk staff were nice and friendly, check in and out was good. Recommended.
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
Guest User
Standard Double Room With Single SofaBed
Stayed in Nov 2024
Family
2 review
7.0/10
Posted on Dec 25, 2024
Whitechapel station walk to hotel around 10 mins. But the hotel and Whitechpel area a bit old. Also, go to the Tottenham Court Road station from Whitechapel only 3 stations very fast.
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
Guest User
Standard Room
Stayed in Jun 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 22, 2025
everything is okay good experience in hotel!
GuptaAmit
Accessible Double Room
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 1, 2025
Very less break fast options for Indian hot veg menu
5002
Standard Double Room With Single SofaBed
Stayed in Feb 2025
Family
13 review
9.0/10
Great
Posted on Mar 23, 2025
Good hotel with clean facilities etc., not the best location though
Harsh Ashok Bhambhani
Standard Twin Room
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 28, 2024
Amazing experience at this wonderful hotel. The staff is very friendly and they my trip much better. Highly recommend this hotel to everyone.
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Traveling with friends
6 review
9.0/10
Great
Posted on Jul 18, 2024
Room size is good, location is decent but could be better. Overall not too bad, bed is a little soft though.