Holiday Inn Express London-Hammersmith, an IHG Hotel Reviews
Holiday Inn Express London-Hammersmith, an IHG Hotel
120-124 King St, Hammersmith and Fulham, London, United KingdomView Hotel Details
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Holiday Inn Express London-Hammersmith, an IHG Hotel Guest Reviews
4.5/5
Great
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(79)
Positive reviews(77)
Reviews with photos/video(17)
Great service(17)
Clean and tidy(16)
Delicious breakfast(15)
Easy to get around(14)
Awesome rooms(12)
Close to metro(6)
Convenient for shopping(6)
Perfect for business trips(5)
Negative reviews(2)
Chau yui
Twin Room
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The Holiday Inn Express London-Hammersmith exceeded my expectations. I was particularly impressed by the hotel's proximity to public transportation, making it easy to get around London. The room was quiet, allowing for a good night's sleep. The complimentary breakfast was a great way to start the day. Overall, a fantastic experience!
For the price, the Holiday Inn Express London-Hammersmith offers excellent value. The room was clean and functional, and the location was convenient. The staff were friendly and efficient. I would definitely stay here again on my next trip to London.
Response from Property: Wow, 5-stars! Thanks so much, Chau yui. It's lovely to see that our location was a highlight of your trip. What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We're glad you felt the team were friendly and effecient. That's what we like to hear! We hope to see you again and All the best, Robel - Hotel Operations Manager.
i am Global Citizen
1 Double Bed Standard Accessible
Stayed in Sep 2024
Travel with friends
3 review
4.5/5
Great
Posted on Sep 7, 2024
Friendly staff. Have fun, hotel is in a great location, connected to the Underground and Shopping mall. Close to Primark and Wetherspoon.
Response from Property: Hi, thanks for your review of our hotel. The team will be happy to see they made a good impression. It's lovely to see that our location was a highlight of your trip. We hope to see you again and All the best, Robel - Hotel Operations Manager.
UCV
Twin Room
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on Apr 22, 2024
I actually got a really big room at the end of the corridor which is sooo lucky!!
I can see the normal room is small but as small.
Shower is good have hot water and also shampoo and body wash provided.
They do provide toothbrushes and paste and etc if u forgot them. The breakfast is standard, nothing fancy but it is free of charge.
Response from Property: Thanks for the review and feedback.We're glad to hear you were impressed with the facilities.What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. All the best,Robel - Hotel Operations Manager
Guest User
Twin Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 21, 2024
This was my second time to stay here - it’s just so convenient for London. With Westfield within walking distance as well as Hammersmith with all its shops it’s a great location.
The staff were helpful and polite. We needed a replacement hairdryer and they came with one within five minutes.
Being an Express, breakfast is included, which was everything you could want with a great choice of hot and cold items.
Just avoid the rooms above the main entrance as people tend to gather there to smoke or talk on their phones which can be noisy.
Response from Property: Wow, 5-stars! Thanks so much. Thank you for the feedback and we hope to welcome you back again. All the best, Robel - Hotel Operations Manager.
Corto Cinese
Standard Double Bed
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Aug 14, 2024
The stay at this Hotel was perfect, it's great value for the money spent. Hammersmith station is nearby, on the Picadilly line which goes to the center quickly and also open at night on weekend (but it's zone 2 so pay a bit more). The room is well furbished, it's a renovated old building, some details are a bit rough (the toilet is a little clunky) but these are really just tiny details. The breakfast was very nice, big and complete, and good quality ingredients. The service was also extremely caring and gentle. Definitely recommended
Response from Property: Thank you for the excellent review, Corto CineseWe're glad our location suited your needs.It's great to hear you were impressed with the facilities.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. Robel - Hotel Operations Manager
Konan Tien
Twin Room
Stayed in Jul 2024
Family
9 review
3.5/5
Posted on Jul 11, 2024
Decent location and less than 10 minutes to subway stations, with plenty of restaurants around. The hotel room is a bit small and not suited for traveler with too many luggage. Included breakfast was good and staff was nice.
Response from Property: Thank you very much for your review of our hotel. We are glad to know that you enjoyed your stay. This is also the greatest pride of our staff, so your feedback is very important to us. We look forward to seeing you again
Robert - Hotel Operations Manager
Guest User
1 Double Bed Standard Accessible
Stayed in Jul 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 23, 2024
Good location, lots shops, restaurants nearby ! Reasonable price in central London.
Response from Property: Thanks for the review and feedback! We're so pleased to read that you enjoyed your stay.Robel - Hotel Operations Manager
Carman Fong
Twin Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 30, 2024
Hotel location is very convenience and easy to find. The area is very close to shopping area; IKEA and Lidl just a few min. walking distance. Lots restaurants around. Also, very close to Hammersmith Bridge where is a nice place to watch the beautiful sunset! Hotel breakfast was basic but hot and fresh! Staffs are very friendly and helpful. Room is clean. Highly recommended and will definitely return again!
Response from Property: Thank you for the review! We're so pleased to read that you enjoyed your stay with us.We're glad our location suited your needs.Our team works hard to ensure guests are looked after. We're happy to see you enjoyed the inclusive breakfast.Robel - Hotel Operations Manager
Guest User
1 Double Bed Standard Accessible
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 18, 2024
Good location and free breakfast!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Robel - Hotel Operations Manager
ALEGG
1 Double Bed Standard Accessible
Stayed in Mar 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Mar 7, 2024
Traveling for work, it was ideal for us visiting clients in west and central London
Response from Property: Thanks for the review.We're pleased to read that you found our location helped you with your work ventures!All the best,Robel - Hotel Operations Manager
X Dai
Standard Double Bed
Stayed in Nov 2023
Business travelers
56 review
4.0/5
Very Good
Posted on Nov 8, 2023
Very nice and convenient area for business trip near by tube station
Response from Property: Thank you for your review and feedback! All the best, Robel - Hotel Operations Manager
Anonymous User
Double Bed Room with Sofa Bed
Stayed in Feb 2023
Couples
67 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Very good stay, polite and friendly workers and breakfast in the ml morning was aight
Guest User
Double Bed Room with Sofa Bed
Stayed in May 2023
Couples
5 review
2.7/5
Posted on May 12, 2023
attitude of staffs can be better, not that helpful indeed ,no sufficient amenities provided like slippers, can have better choices of hotel with that price
Response from Property: Thanks for your feedback.We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.We hope to see you again soon!All the best, Robel - Hotel Operations Manager
TC852
Double Bed Room with Sofa Bed
Stayed in Jul 2023
Family
1 review
4.0/5
Very Good
Posted on Aug 8, 2023
Nice location just it’s a bit tiny
Nice and helpful staff. Overall good
Response from Property: Thanks for your feedback.Best wishes, Robel - Hotel Operations Manager
Guest User
1 Double Bed Standard Accessible
Stayed in May 2024
Solo travelers
1 review
3.5/5
Posted on May 30, 2024
So far value for money
Response from Property: Thanks for the review.Robel - Hotel Operations Manager