Dream Apartments Liverpool

I booked 4 rooms for my daughters Hen Do. I was concerned when I read previous reviews but I was very pleasantly surprised. The staff were friendly and helpful, the rooms clean and serviceable, linen and bedding very clean. and in an excellent location. Nothing was too much trouble for team. For the price I would definitely recommend these apartments

Would not recommend this hotel. For a start the pictures of the location (old style corner building) is not where the apartments are located they are in silk house court. The staff are extremely unprofessional, swearing about other customers & acting very strangely. When you arrive you are asked to produce a £100 deposit which returns after 10 days as long as there is no damage (which isn’t communicated prior to arrival). The actual room is fine decor wise however we booked a 3 person apartment but we’re told we had 2 separate rooms so someone would have to stay on there own. We explained we are on a girls trip and one of us isn’t staying alone so we were told to all just go in one room which was for 2 people meaning 3 of us had to share 1 double bed… no apology for this either. The room was filthy, there was other people’s hair and dirt left on the window sills etc. From start to finish this place was a NIGHTMARE!!!

This apartment is horrible. Nothing works and is horrendously filthy. Everything is broken in this apartment. Further more they charge you 100pounds deposit and you will never ever get it back! This place is a SCAM from the pictures to your accommodation!!! Stay very far away from this place!

Apartment booked was not what we got! We booked a 2 bed apartment for 4 adults celebrating a birthday weekend. We got given a room with double bed and trundle bed. Not even enough beds for us all! First night they didn’t provide anywhere for fourth person to sleep so they had to curl up on a small 2 seater couch to sleep. They so kindly gave us extra bedding! Day two….visited reception 8.30am, no resolution. 4.30pm still no 4th bed, returned from our bookings at 10pm to find a dirty mattress and trundle propped up outside apartment. We had to make our own bed. Still awaiting return email from management. They don’t se to give a s*#t once they’ve got your money so avoid booking here. Better go premiere inn!

Well, where do I start? Unless you wanna be pimped out with a door open 24/7 and no security or come down with the worst viral disease since swine flu then don’t stay here. Dodgy, dirty and disgusting. Me and the girls stayed for one night and the place was that cold and dirty we have all came down with some sort of flu/infection and a week on we are still recovering. There was vapes and food left there? After the reviews is this a gesture of good will leaving previous guests food? The handles were hanging off. The whole apartment was. There was no security si anyone could walk in? At any time? It’s not safe at all. Just avoid at all costs.

If I could give a review score of -1000 it wouldnt be enough!! Customer service is absolutley appalling! They robbed us back in 2020, wouldnt refund us when COVID hit, told we could rebook, tried to rebook and they wont answer any messages! AVOID AVOID AVOID!