Hotels near Quinta da Alfarrobeira, Lisbon

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

I had a fantastic stay! The staff were incredibly friendly and helpful, going above and beyond to ensure a comfortable experience. The room was not only clean, tidy, and cozy but also a perfect retreat after a day of exploring Lisbon. I especially appreciated the hotel’s thoughtful initiative of offering a coupon for choosing not to have the room cleaned daily, a small but significant gesture towards environmental conservation. My time here was truly enjoyable, and I sincerely hope to find this hotel chain in other countries, to experience their exceptional hospitality again. Highly recommended for anyone visiting Lisbon!

First, very close to airport, which makes it cheap to taxi or Uber. Hotel is in the business district so it’s fairly quiet at night, except for hearing the train, which I kind of like. Rooms are old fashioned, and on the smaller side. Staff was very friendly. Lobby is nice and bright. We liked having a nice bar and restaurant on premises. Breakfast is nice, but it’s a mad house in the mornings. This hotel has four small elevators, which rude guests try to force themselves onto with luggage when they’re already full. During our stay, one of the main, bigger elevators remained broken. Since we were on the 9th floor, we had to wait longer to go up or down. I highly recommend you request a room no higher than the 2nd floor if you don’t want to wait. Wi-Fi here is terrible. Our phones would not stay connected and trying to do anything online was beyond frustrating. We very much liked the location. Close to the metro, close to a grocery store, lots of coffee shops in close proximity. Very easy to get to downtown Lisbon. If we were to Lisbon, we would definitely consider staying here again, however I would search for a good deal on a more up to date hotel closer to city center if you don’t want to take multiple train stops.

I was extremely lucky to have noticed the sign for this amazing property on a late evening walk along the famous Avenida da Liberdade. I went up to ask if there was a single room for my last night in Lisbon two weeks later, before flying home. The two gentleman at the reception even offered to show me a room, and I booked through the hotel website. Best idea I had in a very long time. During my 24-hour stay, I dealt mostly with Bruno, but also occasionally with Victor; both were extremely gracious and helpful, as was the rest of the staff. On top of it all, the rate is, to say the least, very reasonable, and breakfast is included. I have recommended this exceptional property to everyone I know. A real gem.

We hhave had the pleasure of staying at this hotel for the last 6 nights. Upon arrival, our room was upgraded to a King. The staff - front desk, bar and restaurant- were lovely and very helpful. The bed was comfy (the main reason I book with Hilton). We had a small issue wiht our balcony door which was quickly remedied. The hotel is located in a residential area, across from a great msueum Uber is inexpensive in Lisbon and if you are fit, the tourist area is about a 20 - 25 minute walk. I read a few other reviews full of complaints, but I can't think anything that wasn't top notch here.

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

We enjoyed our holiday, yes I would like to stay there again, its was so good, very good breakfast a lot of variety of food, good views, very friendly staff and the a lot of shops and restaurants near by. The beach its less the minute from the hotel.

You get what you expect, but sometimes it gets exceeded. We booked this nice hotel by chance. Due to Corona we were unable to go to Spain, instead we had to look for an alternative and luckily we found this great hotel! Honestly, I think we found a better place instead of Mallorca and the only time we got disappointed was when we realized: time is over, we have to go back home. The new hotel offers all comfort you are looking for. Despite of the fact that the amazing rooms are spacious and full of high quality materials, also the hotel ground is carefully designed. The beds are cozy, all is clean and the room-service is perfect. Each room has a minibar with reasonable prices. Enough storage space is given. The shower works perfect, also inside of the bathroom you have enough space to put your stuff in. The room itself is sound-proof except the doors. If there is some noise outside you might hear it until people are gone into their rooms. However, that is the only point of critics. The restaurant is also spacious and you feel cozy while having a lunch or dinner, the swimming pool is huge and also nice designed. There are also enough sun-beds and umbrellas. All dishes can be eaten on the terrace and lounge area close to the pool. Wherever you are, the Wi-Fi Connection is working perfect and really fast. The breakfast is great! Nothing to complain about. Fresh juices, warm dishes either from buffet or a la minute can be ordered. Due to Corona the buffet is not accessible by you but you get served from the absolute friendly staff. These guys (ladies and gentlemen) do a great job to make you feel comfortable and cozy. A warm welcome was given to us at the reception when we arrived the first day. It continued each day when we met someone else from the staff. We also loved it to have a private chat with them from time to time. Thanks also to the lady who we kept busy providing us a table outside on the terrace at breakfast time each morning. Even the tables and chairs were wet each morning she took care that we got a dry one. Even on rainy Thursday morning she expected us with a welcome “I was waiting for you …” - with a big smile on her face knowing quite well we would not sit outside when it is raining – *lol*. Conclusion: great hotel, great staff, great style. Perfect place and a strong recommendation from us to visit this hotel!

Simple, modern, clean, affordable hotel. Nice to have free unlimited coffee and juice. The location is not perfect. Better to have a car to reach Lisbon city center