Guest User
October 1, 2024
Do NOT book this hotel! They cancelled my fully paid, week-long reservation upon arrival and dared to lie, claiming they didn’t keep the money. I contacted the travel agency, and sure enough, they confirmed that Lisbon Check-In pocketed my payment, proving how utterly dishonest and greedy this place is. As if that weren’t bad enough, the housekeeper rudely wanted to kick me out, showing zero concern that I was stranded in a foreign country. No help, no apologies—just complete indifference to their disgusting behavior. This isn’t just a one-time incident—the locals I spoke to that day also had horrible things to say about the hotel. If you're considering staying here, don’t. The staff will leave you abandoned, take your money, and lie to your face. Absolutely disgraceful! If you want me to retract this review, issue a FULL refund as YOU cancelled my booking to profit twice. I refuse to support companies that thrive on greed and deceit.