R. Rodrigues Sampaio 172, Lisbon, Grande Lisboa, 1151-282, PortugalView Hotel Details
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1 night
Hotel Excelsior Guest Reviews
4/5
Very Good
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(116)
Positive reviews(20)
Reviews with photos/video(2)
Awesome stay(9)
Room was average(6)
Delicious breakfast(6)
Great location(6)
Friendly host(5)
Negative reviews(3)
Guest User
Double Room
Stayed in Μάιος 2024
Business travelers
1 review
2.7/5
Posted on 24 Μάιος 2024
The room did not look like the images. The bathroom was very poor. The bathroom was very small with no space to use the toilet comfortably. The shower head was mounted low, at shoulder height, and the crane was at my feet level. The shower door did not close properly. Overall, it was a very poor bathroom.
Filipp Tim
Double Room
Stayed in Νοέμ. 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 13 Νοέμ. 2024
Great hotel near the city centre. There was a hearty breakfast in the morning, plus I really enjoyed my room where I could sleep on a comfy bed, took a shower, and spend my time with comfort.
Samra Zafar
Twin Room
Stayed in Μάιος 2024
Family
1 review
2.5/5
Posted on 4 Ιούν. 2024
Room was small and bathroom was extremely tiny. Tge toilet was sandwiched between the wall and the sink so close that one couldn't sit straight. Cleanliness was average. It was right by the metro station which was helpful.
Guest User
Double Room
Stayed in Ιαν. 2024
Family
1 review
5.0/5
Outstanding
Posted on 27 Φεβ. 2024
great location, helpful staff. this was the cheapest hotel in Lisbon, but we were very satisfied with the price and quality.
Budy
Triple Triple Standard
Stayed in Απρ. 2024
Family
47 review
5.0/5
Outstanding
Posted on 14 Απρ. 2024
Well located hotel, accomodation for 3 peoples, hotel is clean and neat.
Guest User
Double Room
Stayed in Ιαν. 2024
Solo travelers
2 review
3.7/5
Posted on 4 Ιαν. 2024
The hotel location is great just behind Avenida Liberdades. The hotel is very clean and the check in service was top. Room provided early- 3 hours) and the room while simple was clean and tidy. I missed a safe box and some bottled water in the room. There was some construction in the courtyard which was a bit noisy at times. There are two lifts. Both work perfectly well.
Great aircond and water pressure.
Good value for money
Stevany
Double Room
Stayed in Μάρ. 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on 3 Απρ. 2024
the hotel service was great, the personal was fine, the breakfast was good
Guest User
Twin Room
Stayed in Μάρ. 2024
Travel with friends
3 review
3.7/5
Posted on 27 Μάρ. 2024
The room was very small and looked nothing like the pictures online
I liked the hotel. Very well situated. I don't like the carpeted floor, although it was very clean. The rooms are small, but they are sufficient for the purpose. Very clean. I didn't understand why it had a balcony, but with only one window, we didn't have access to it. Good breakfast, with variety and quantity. Employee friendliness
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Guest User
Double Room
Stayed in Ιαν. 2024
Couples
2 review
3.5/5
Posted on 27 Μάρ. 2024
The hotel was good. The bathroom door was a bit missing and the breakfast was very scarce and of poor quality. They let us leave our suitcases on the last day.
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Guest User
Twin Room
Stayed in Ιούν. 2024
Travel with friends
1 review
3.7/5
Posted on 30 Ιούν. 2024
The breakfast was boring. Bathrooms were too small.
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Guest User
Double Room
Stayed in Σεπ. 2023
Couples
1 review
2.7/5
Posted on 1 Οκτ. 2023
Good location
Near metro entrances and the center
Small room, bathroom let's not talk about it
Mini sink and just above the toilet so towels often fall in
Shower with sticking curtain
1st day shower gel in small sachet available then nothing the next day
Which means we took the little soap like the old fashioned way
Quick cleaning
Toilet drainage also needs to be reviewed
Breakfast good but nothing more
1 double socket only for the entire room which is really very little
Magnetic card for opening rooms
often defective
Zero-point soundproofing
Unfriendly staff
In short, apart from the good situation as said previously, I do not recommend it