Hotels near Forte de Santa Apolónia, Lisbon

Please beware of Hotel DAH in Lisbon...the treatment and experience we endured at this hotel were so deplorable, unaccomodating, and unacceptable. We booked this hotel through ******* for 4 nights in Lisbon. Due to the size of our party, 2 adults and 3 children, this was the only option for our family to be in 1 room at the time. After arriving late to check in due to travel, the hotel was very unflattering as the pictures from Expedia's site as well as the hotel's website depicted a completely different image, a complete misrepresentation. In addition, travel sites indicate laundry facilities in which they did not have, only a pricey service that they contract out. As having never been to Lisbon and not knowing the neighborhoods, we were taken back by all of the graffiti on the adjacent abandoned building. The layout of the hotel is very small and bizarre, with an elevator that could not even fit our family and luggage. We booked the quadruple room in order to accommodate our family; however the hotel management informed us that we only made a reservation for 4, even after showing them proof. The hotel stated that anyone older than 12 is considered an adult, and we are only allowed 4 adults. Our children are 17, 14, 14. We were willing to pay the extra bed charge fee, even though we felt that this should have been handled between ******* and the hotel; however after the way we were treated we stated that we were not going to pay the extra bed fee. The General Manager later informed us after we had checked out, that the night attendant, who checked us in, will have to personally pay for the extra person as he did not request the $ from us at time of check-in. I find this very disturbing and disheartening that management would do this as he was the most pleasant person at the property. From being questioned the first night from staff as to why we were checking out the property, being treated like second class citizens from the night attendant (Sandra?), having our room key deactivated and not telling the truth as to why it was deactivated (was told that these things happen, but Nena (General Manager) admitted it was because we hadn't paid the nominal fee for the extra bed/person), and the overall feeling of being constantly watched, not welcomed, and unsafe, we decided to check out early. Nena, the GM, stated that irregardless of our awful experience, this was a non-refundable booking and will not credit us for the 2 nights we did not stay at Hotel DAH. Even ******* felt for our discomfort and assisted us in other ways that we are extremely grateful for. This experience took up quality family vacation time that we can not get back. Please think twice about staying at this property as this was the worst experience we have encountered in all of our years of travel. There were a multitude of other unpleasant experiences; however would take too much time to elaborate further. These disappointing experiences didn't seem to matter to the manager as it

The location of hotel is perfect. Easy to access some touristic spots, also to the transportation. There was some noise from the refrigerator though, i had to plug it out while sleeping. The room was clean, bathroom was a bit small to place my own toiletries, still it was all fine for a short stay.

We booked a week at the Lisbon Serviced Apartments - Bairro Alto based on positive reviews from previous visitors. The (eight room) four story apartments are located in the old hilly section of the city where steep and narrow sidewalks are the norm and are slippery during rain. The main entrance is via a short alleyway. Access to the outer main door entrance and individual apartments are very 21st century in that there is no reception. The outside door has a cypher lock and guests use a reservation number to get in. Once inside the 'lobby' space there is a kiosk/screen to check in and get an assigned room and cypher code for your room. The kiosk has language selections to help with directions. There also a one-way phone to speak with a person/assistance. The machine scans documents, i.e., passports or European ID cards. It took me ten minutes and the final phase was to take a photo of the QR square displayed to keep track of your room number and access code. There are four floors with two apartments on each floor. There is an elevator and stairs. The rooms are spacious and well outfitted with a mini kitchen, including dishes, cooking ware, dishwasher, clothes washer and refrigerator. The clothes washer is great, we used it and dried clothes on a clothes hangar that was stashed in the closet. There is a comfortable queen size bed with a large flat screen hanging on the opposite wall. A closet has a self-use strong box with directions (in English) to set-up a personalized multi-digit code during your stay. The bathroom is roomy with a shower stall instead of a bath. Plenty of windows, including in the bathroom. The cross street is named Rua Do Poco Dos Negros and is a main line for the local trams that pass through the neighborhood, with a tram stop maybe 100 feet from the apartments. Taxis pass through here as well. Small restaurants are plentiful within a 15-minute parameter. The popular Plaza del Comercio is about a twenty-minute walk or a Three Euro Tram ride away. Aside from steep streets, the area is safe, even a night. The apartments are a clean, good bargain for staying in Lisbon.

We hhave had the pleasure of staying at this hotel for the last 6 nights. Upon arrival, our room was upgraded to a King. The staff - front desk, bar and restaurant- were lovely and very helpful. The bed was comfy (the main reason I book with Hilton). We had a small issue wiht our balcony door which was quickly remedied. The hotel is located in a residential area, across from a great msueum Uber is inexpensive in Lisbon and if you are fit, the tourist area is about a 20 - 25 minute walk. I read a few other reviews full of complaints, but I can't think anything that wasn't top notch here.

Excellent contemporary designed hotel, which was very clean and comfortable. There is an extensive selection of food for breakfast, which is good value. Ideal location for visiting the attractions of Lisbon, due to its close proximity to the Metro. The receptionists were all very helpful, particularly Alexander and Caroline, who are great ambassadors for the hotel.

Hotel is in a good location close to the Oriente train station. Room was good and comfortable. Service to be expected. This is a great location if you need to be at the airport the next morning very quick to the airport less than 10min.

Wouldn’t stay there again. Booked a stay for 4 days on my birthday week. I have been in Ibis Hotels in Lisbon before, but not in Alfragide. To my disappointment, beds were so small you had to be careful not to fall at night, bathroom seems to be made of plastic and last but not least, there was a hotel refurbishment in process, which means loads of noise early morning, dust, strong smells aaaand our window view close by a white paper. When I address this last one to the reception I was told that it was “to our privacy”. One of the days I tried to open the window to have fresh air, due the strong smell inside the room, and there was no ventilation as there was a paper closing our whole window. Oh and not to mention that cleaning staff touches guests stuff inside the room, so be careful. Luckly our lugagge with valuables was locked. I really don’t mind sharing my candies with anyone, but I feel a bit of attitude to find a box of chocolate half open, and then only the paper of candies on top of the dusty table. If you take, not a problem at all, but at least take the paper with you. Breakfast was good at least. So, in my opinion, not the best place to spend your birthday week and not the best place to stay at all. Will def choose another hotel next time.

Chain hotel facilities are not much different from each hotel, the sanitary environment is good, the environment is good

This is an accommodation we stopped at on the way from Sintra to Lisbon. As it was an existing mansion or castle that was renovated, the building itself was old, but clean and well-maintained, and the rooms were very spacious, which was nice. I tried breakfast as it was included, and although there weren't many items, everything was delicious.

You get what you expect, but sometimes it gets exceeded. We booked this nice hotel by chance. Due to Corona we were unable to go to Spain, instead we had to look for an alternative and luckily we found this great hotel! Honestly, I think we found a better place instead of Mallorca and the only time we got disappointed was when we realized: time is over, we have to go back home. The new hotel offers all comfort you are looking for. Despite of the fact that the amazing rooms are spacious and full of high quality materials, also the hotel ground is carefully designed. The beds are cozy, all is clean and the room-service is perfect. Each room has a minibar with reasonable prices. Enough storage space is given. The shower works perfect, also inside of the bathroom you have enough space to put your stuff in. The room itself is sound-proof except the doors. If there is some noise outside you might hear it until people are gone into their rooms. However, that is the only point of critics. The restaurant is also spacious and you feel cozy while having a lunch or dinner, the swimming pool is huge and also nice designed. There are also enough sun-beds and umbrellas. All dishes can be eaten on the terrace and lounge area close to the pool. Wherever you are, the Wi-Fi Connection is working perfect and really fast. The breakfast is great! Nothing to complain about. Fresh juices, warm dishes either from buffet or a la minute can be ordered. Due to Corona the buffet is not accessible by you but you get served from the absolute friendly staff. These guys (ladies and gentlemen) do a great job to make you feel comfortable and cozy. A warm welcome was given to us at the reception when we arrived the first day. It continued each day when we met someone else from the staff. We also loved it to have a private chat with them from time to time. Thanks also to the lady who we kept busy providing us a table outside on the terrace at breakfast time each morning. Even the tables and chairs were wet each morning she took care that we got a dry one. Even on rainy Thursday morning she expected us with a welcome “I was waiting for you …” - with a big smile on her face knowing quite well we would not sit outside when it is raining – *lol*. Conclusion: great hotel, great staff, great style. Perfect place and a strong recommendation from us to visit this hotel!