Hotels near AV | Awesome Vintage, Lisbon

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

I had a fantastic stay! The staff were incredibly friendly and helpful, going above and beyond to ensure a comfortable experience. The room was not only clean, tidy, and cozy but also a perfect retreat after a day of exploring Lisbon. I especially appreciated the hotel’s thoughtful initiative of offering a coupon for choosing not to have the room cleaned daily, a small but significant gesture towards environmental conservation. My time here was truly enjoyable, and I sincerely hope to find this hotel chain in other countries, to experience their exceptional hospitality again. Highly recommended for anyone visiting Lisbon!

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

I was extremely lucky to have noticed the sign for this amazing property on a late evening walk along the famous Avenida da Liberdade. I went up to ask if there was a single room for my last night in Lisbon two weeks later, before flying home. The two gentleman at the reception even offered to show me a room, and I booked through the hotel website. Best idea I had in a very long time. During my 24-hour stay, I dealt mostly with Bruno, but also occasionally with Victor; both were extremely gracious and helpful, as was the rest of the staff. On top of it all, the rate is, to say the least, very reasonable, and breakfast is included. I have recommended this exceptional property to everyone I know. A real gem.

We had a very nice stay at the LISBON Marriott. We communicated with the hotel in advance informing them we would not arrive until 7am for our reservation and requested that they combine that with a group reservation for the next evening. When we arrived a very pleasant young lady at the Elite desk (Iona???) checked us in, acknowledged that our Suite Night Award (SNA) had been honored and that the two night separate reservations were set to keep us in the same room. She also advised us that we could go down to the restaurant for breakfast after we freshened up. Our room had not been updated yet like some, but it was very spacious, comfortable and quiet. The restaurant for breakfast was excellent and had many choices including an egg station. Even though there were two groups there the next morning, they were efficient and the staff couldn't have been nicer or more helpful. The concierge lounge is not open for breakfast, but it is open during the day for beverages and the evening offerings were very nice and plentiful. We had occasion to meet Ms. Magalhaes who was very busy with the groups but yet spent time speaking with us about the property and thanking us for our loyalty. All of the staff were pleasant and helpful. The only issue we had was that two elevators were not working causing a delay to get to/from our room during ”rush hour”. I hope they get this fixed, but overall we would recommend this property.

We hhave had the pleasure of staying at this hotel for the last 6 nights. Upon arrival, our room was upgraded to a King. The staff - front desk, bar and restaurant- were lovely and very helpful. The bed was comfy (the main reason I book with Hilton). We had a small issue wiht our balcony door which was quickly remedied. The hotel is located in a residential area, across from a great msueum Uber is inexpensive in Lisbon and if you are fit, the tourist area is about a 20 - 25 minute walk. I read a few other reviews full of complaints, but I can't think anything that wasn't top notch here.

Wouldn’t stay there again. Booked a stay for 4 days on my birthday week. I have been in Ibis Hotels in Lisbon before, but not in Alfragide. To my disappointment, beds were so small you had to be careful not to fall at night, bathroom seems to be made of plastic and last but not least, there was a hotel refurbishment in process, which means loads of noise early morning, dust, strong smells aaaand our window view close by a white paper. When I address this last one to the reception I was told that it was “to our privacy”. One of the days I tried to open the window to have fresh air, due the strong smell inside the room, and there was no ventilation as there was a paper closing our whole window. Oh and not to mention that cleaning staff touches guests stuff inside the room, so be careful. Luckly our lugagge with valuables was locked. I really don’t mind sharing my candies with anyone, but I feel a bit of attitude to find a box of chocolate half open, and then only the paper of candies on top of the dusty table. If you take, not a problem at all, but at least take the paper with you. Breakfast was good at least. So, in my opinion, not the best place to spend your birthday week and not the best place to stay at all. Will def choose another hotel next time.

The good: Overall it was a good experience. My wife and I stayed there for 4 nights on a business trip. The hotel looks very good well kept, the room was very clean. We could tell that everyday the cleaning staff cleansed the whole bathroom. Fresh water in the room everyday, for free. Nothing to point out about the staff, they were quite nice. Really a 4-star hotel. The bad: We only had breakfast included because we had to spend the whole day away working. We got to the restaurant very early, about 7h30 am and the place was absolutely crowded with a large group (we could tell it was a group because they were all asian). Next day we had to sit outside for breakfast for the same reason (there are heaters on the terrace but they are not sufficient). We only had dinner in the restaurant once. It's either burguers or the HEALTHY Food&Beverage options. We ordered BOWL DA ESTAÇÃO and SALMON POKE. It was nothing special and quite expensive. On the last night at late hours, the room next door decided to have a party with loud music, loud talking and slamming doors. We called reception and they promptly intervened. (I think it should be a general policy in alls hotels to separate ”business” and ”vacation” guests.)

We enjoyed our holiday, yes I would like to stay there again, its was so good, very good breakfast a lot of variety of food, good views, very friendly staff and the a lot of shops and restaurants near by. The beach its less the minute from the hotel.

Simple, modern, clean, affordable hotel. Nice to have free unlimited coffee and juice. The location is not perfect. Better to have a car to reach Lisbon city center