Guest User
May 2, 2023
I usually don't give bad reviews, at most I don't give reviews, but this time I really can't give good reviews.
The original plan was to check in at 3:30 p.m., rest in the room for a while, and go out in the evening to continue to visit the Dong village. I didn’t expect the housekeeper to say that my room had been changed and I hadn’t cleaned it. I waited for more than 20 minutes for the housekeeper to take the room, but there were still people in the room Cleaning, I said, then I'll go buy some fruit and go back to the room after cleaning. After I came back, I wanted to use wifi, but I was able to connect to it but there was no internet. I went to the housekeeper to restart the router on the first floor. The wifi signal on the first floor was good, but I still couldn’t access the Internet on the third floor. The housekeeper asked me to do it myself. I don't know the location of the router on the building. After searching for a long time, I finally found it and restarted it to restore the signal. I went back to my room to take a shower, but after searching for a long time, there were no slippers, so I went to the housekeeper to find a pair of slippers to wear. Note that the place where I live and the inn lobby where the butler is located are in two buildings, so I just run back and forth like this. Started the shower only to find out there was no shampoo in the bathroom! I started to look for shampoo in the spare parts downstairs again, but I couldn’t find it at first, and then I went to the housekeeper to find it. The housekeeper also laughed at himself, “Why did you find so many problems when you came to us?” I wanted to brush my teeth after taking a shower, but found that there was no cup! I really didn't want to go to the housekeeper anymore, so I took the ice-powder plastic cup I bought on the street and used it as a sipping cup, and then turned on the bathroom light. The light flickered and blinded my eyes, so I went to study this light again. By the time all these things were finished, it was already past 5:30! ! More than two hours have passed since I arrived at the hotel. Not only did I not get a rest, but I also added a lot of useless labor, and I was even more tired! Regarding this kind of experience, the store owner, I would like to ask if it is you, can you give a good review?
In addition, there are several problems in the room. One is that the room is airtight and stuffy, and the air conditioner must be turned on to exchange air. One is that the light bulbs in the bathroom are suspended by wires, and there is no outer sheath outside the original insulating sheath of the wires. In the humid environment of the bathroom, it is easy to crack the sheath in the future and cause leakage. One is that the sound insulation of the room is very poor, and the voices of conversations upstairs and in the aisle can be heard clearly. I can understand that the wooden buildings in Dongzhai are not soundproof, but I have also stayed in another wooden building inn in Dongzhai. Their home is soundproof Just a little bit better, although some noise can still be heard.
In fact, if there are few of these problems, I will not write a special review. I can understand the large number of tourists and the lack of staff in the hotel during the May Day period. But I decided to give this bad review because I hope that the store can make targeted improvement measures in the future, otherwise how can I continue to receive more customers in the future? (The picture shows the Rentuan Drum Tower next to the inn)
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