The Savoy Hotel

Great hotel. Very comfortable. Would book again if coming back to Limerick.

Amazing stay at the executive room. Great service from the staff and room is clean. Very near restaurants too.

Sarah and her team of staff are excellent, very accomadating and helpful. The hotel is luxurious, rooms are perfect and food is excellent

I understand that hotels have policies regarding when they check guests in and have ways of operating that they must adhere to but a recent check in experience at the savoy drove me to review this instance. I checked in at midday and simply explained that I was checking in and gave my name, the receptionist was so exaggeratedly extreme even to the point of waving his arms in the air saying he had no rooms available and to come back at three pm. He kept clicking away on his computer to check and repeatedly said there are no rooms available please come back at three pm. I replied ‘I paid for early check in’ - his face dropped and he awkwardly checked the PC, fumbled for a moment or two and proceeded to asssign me a room and gave me a key so I could go up to the room. As stated at the beginning, I utterly understand the need for hotels to have policies regarding check in times, but if a customer had paid for early check in, the least management could do is train their staff to check this detail before lying to paying guests that ‘there’s no room at the in’- I didn’t feel welcomed at all, I felt lied to. Not 5 star service in any way. Apart from that the room was beautiful and the waiter that served me room service was very friendly.

Recently stayed at the Savoy for 2 nights last weekend and we thoroughly enjoyed our trip. The hotel was exceptionally clean and the staff were very pleasant. We stayed in an executive king room with a balcony and it was very nice inside, view from the balcony was not breath-taking but it is city center after all. With our booking we had access to a complimentary lounge with free teas, coffees and snacks and we would 100% recommend to book a similar room to ours as the lounge was very good. While staying we also dined in the Hamptons restaurant. Although on the pricey side, the food was out of this world and we both agreed it was the best meal we have ever eaten dining out. The staff in the restaurant were very attentive, making both the service and the food absolutely phenomenal. We also made use of the leisure center and spa. The pool is not heated or very big but still is pleasant. This is understandable in an inner-city location. The spa packages are decently priced and we agreed the massages were very good and relaxing. The location is perfect for anyone interested in shopping in the city as it is a short 5-10 minute walk to where a lot of the chain stores are. HOWEVER, we do not recommend paying for breakfast as part of your package. My partner is a type of person who can eat everything but we both agreed the breakfast was not up to scratch for a 5 star hotel which is both disappointing and surprising as the meal in the Hamptons restaurant was so brilliant. It is a sit down menu breakfast but we felt it was almost trying too hard to be very posh. The only thing that they had a wide selection of was eggs. We both ordered a fry and it could possibly be one of the worst I have ever had which is unfortunate so we would recommend to possibly eat out in some of the local cafes which would most likely be cheaper as breakfast is €25 pp. Overall, we enjoyed our stay immensely and would recommend to others, especially the Hamptons restaurant :)