Anonymous User
October 8, 2024
The room was cold and damp, with poor lighting and a poor sense of check-in. There were no windows in the room, and there was no safety guarantee. Neither the adults nor the children had a good rest at night. It rained on the day of check-in, and it was past 11 o'clock when we returned to the hotel, so there was no timely feedback. I also solved the problem based on the principle of seeking truth from facts, but the merchant did not adopt an attitude of solving the problem, and the platform did not solve the problem through consultation and communication. The merchants are not humane at all, and they give all kinds of reasons and excuses... Does it make sense?
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