Lijiang Fine Art · Ancient Town Panorama Art Resort Hotel (Old Town Waterwheel Store of Lijiang) Reviews
Lijiang Fine Art · Ancient Town Panorama Art Resort Hotel (Old Town Waterwheel Store of Lijiang)
62 Jishan Lane, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
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Lijiang Fine Art · Ancient Town Panorama Art Resort Hotel (Old Town Waterwheel Store of Lijiang) Guest Reviews
4.7/5
Outstanding
564 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(564)
Positive reviews(559)
Reviews with photos/video(336)
Delicious breakfast(69)
Convenient parking(58)
Tasty restaurant(43)
Excellent afternoon tea(41)
Friendly front desk staff(39)
Loved the night views(35)
Offers pick-up/drop-offs(17)
Has facilities for children(13)
Negative reviews(5)
BeautyCam
Queen Room With Yard
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The hotel has no lift, but the location is very good 5mins walk to Lijiang Ancient town, different type of room we had booked for our family trip. Hotel name is 斐奈酒店 special thanks to the reception MR 和江旺, he help us carry our heavy luggage’s to our rooms thought we had upgraded our room and make some changes if the room type too, but he is so patient and helpful to our check in. Recommend stay for small group of family. Breakfast at level 4 not many choices but still simple enough for daily, starts 7:30am daily, there’s a small playground for kids.
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Frequent.traveler
Elegant 2-bed Room
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 12, 2024
We had a great stay at this hotel the location is very convenient in Lijiang ancient town but it’s by the street so that cars can stop by the entrance of the hotel.
We were welcomed by the front desk team that helped with our luggage. We initially booked a twin room but the room we had booked was a bit dark and we asked if there was any other room available. One of the employees named 阿鑫 quickly helped us to check and offered us an upgrade to a suite instead which was much better.
The room was very clean and modern with a beautiful view of the ancient town. We also received free minibar and welcome fruits which was very nice.
Furthermore, 阿鑫 helped us to introduce all the important tourist attractions and restaurants as well as bars. She helped to book tickets for the attractions that we wanted to visit and also followed up to see that we were happy. Her friendly and professional service made us feel very happy and we enjoyed our short stay in Lijiang very much.
Response from Property: Dear Fanny family, hello! Thank you for choosing to stay at our hotel and giving us a positive review! Located near the north gate slope of the world cultural heritage the Old Town of Lijiang, our Lijiang Fenai Ancient City Panoramic Art Resort is one of the few hotels in Lijiang with international star standard management system. The hotel is backed by the ancient city and has an excellent view of the ancient city. It offers panoramic views of Dayan Ancient City, Lion Rock, and Wangu Tower, which are beyond the scope of photo taking and check-in. The hotel faces the street on three sides, with extremely convenient transportation. Cars can be parked directly in the hotel's underground parking lot, eliminating the hassle of carrying boxes into the ancient city. Taking a taxi can be done directly at the hotel entrance; The hotel is located in the core tourism area of Lijiang, only 200 meters away from Lijiang Dayan Ancient Town Dashuizi, Sifang Street, and Lijiang Tianyan Internet celebrity check-in point. It only takes a 5-minute walk to reach, and about a 15 minute drive to Gushu Ancient Town and Baisha Ancient Town; The hotel is approximately a 25 minute drive from the train station and a 30 minute drive from the airport. The hotel adheres to the business philosophy of "being a serious person and providing attentive service", and is committed to making every guest's trip to Lijiang comfortable and reassuring. Finally, all the staff of our hotel wish you all the best and all your wishes come true—— Feynman
Jeremy Thy
Queen Room With Yard
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Had a pleasant 1 night stay at the hotel after experiencing a night at a traditional inn.
The hotel is clean and quiet, equipped with modern facilities that makes your stay convenient and effortless…
There is a small gym located on the 4th level, as well as a dining area which has a splendid view with the mountains in the backdrop.
Breakfast was also great with a decent spread of mostly local dishes to fill your tummy and energise you before your long day exploring the snow mountain area or the bustling ancient city streets.
Would recommend! 🙂
6/7
Response from Property: Thank you very much for your recognition of our hotel's service and environment. We are very happy to see your feedback, and we also hope that you had a pleasant trip. We look forward to your visit again - Haney
Jenk wok
Double Bed- With The Old Town Of LIjiang View
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Highly recommend this hotel for travellers who want to immerse themselves in Lijiang Old Town. Great location, convenient taxi drop off & pick up as hotel is situated by the main road. Very quiet despite being in the old town. Rooms are clean, well appointed with superb views of old town. Breakfast spread is delicious. Very happy with the friendly and warm services by 阿鑫, our personal concierge. She got in touch right after I booked the hotel via WeChat. Throughout our stay, she stayed connected with us daily on WeChat - very helpful and responsive when we had questions. She also suggestions and arrangements for our airport transfer & day trip to Jade Dragon Mountain even before our arrival. Thank you ❤️. Not forgetting the entire housekeeping and helpful front desk team who made us feel very welcome and at home throughout our four days stay!
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
JoSoh
Queen Room With Yard
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Good location where there is not much dragging of the luggage that needs to be done. Staff are friendly, approachable and helpful. The room that was assigned to us was great.
There is also a small play area for the kids to hang out. There are 2 washing machines and 2 dryers, detergents are complementary.
Breakfast and afternoon tea is at the highest level, where u can have a great view.
Overall, it was a good deal, and we enjoyed our stay.
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Shawn Hong Han
Double Bed- With The Old Town Of LIjiang View
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Great location! Good amenities and of course a great view from the old town rooms :)
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
TYKo
Double Bed- With The Old Town Of LIjiang View
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The location is perfect right at the doorstep of the Ancient City. The view from the breakfast area of the ancient city is superb. Staff were highly responsive, professional and friendly and the view from my room was amazing too.
Response from Property: Dear Feinai family, thank you for choosing Feinai Hotel! Thank you for giving us a positive evaluation. The hotel is equipped with international brand mattresses and linens, intelligent guest control system, ultra-fast high-speed optical fiber, 2-meter-high floor-to-ceiling windows, international first-line big-name toiletries, high-end bottled mineral water, etc., creating an international quality and comfort, fully reflecting the concept of distinguished personalized service, allowing you to appreciate the essence of Lijiang's nature and humanity in the best scenery of the ancient city, and achieve a home away from home for a seven-star luxury travel life. Here you will enjoy Feinai's unique one-price perfect holiday. We sincerely look forward to your visit again and enjoy a leisurely and slow time. Wish you all the best! --- Feinai
RonaNala
Double Bed- With The Old Town Of LIjiang View
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The location of the hotel was very strategic, just a few steps away from the entrance to the ancient town. It also had easy access to e-hailing services (Didi) and was very close to the large water wheel, which is a landmark of Lijiang Ancient Town.
The hotel was peaceful, and the staff were friendly and polite.
I was told by the staff that they recently rebranded/acquired by Wanda group, a China local hotel brand. Which is good to hear.
Overall, we were very happy with our stay. If we ever return to Lijiang, we will definitely book this hotel again.
The only feedback I have is the hotel lobby should play some background music music :)
6/11
Response from Property: Thank you very much for your recognition of our hotel services and other aspects. We are honored and looking forward to your visit again. We will also take your suggestion about playing lobby music and implement it as soon as possible. We wish you a pleasant trip to Yunnan!
Tengchuan
Double Bed- With The Old Town Of LIjiang View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Nice place to stay. Furniture are a bit small but it was ok.
Response from Property: Dear Fanny family, hello! Thank you for choosing to stay at our hotel and giving us a positive review! Located near the north gate slope of the world cultural heritage the Old Town of Lijiang, our Lijiang Fenai Ancient City Panoramic Art Resort is one of the few hotels in Lijiang with international star standard management system. The hotel is backed by the ancient city and has an excellent view of the ancient city. It offers panoramic views of Dayan Ancient City, Lion Rock, and Wangu Tower, which are beyond the scope of photo taking and check-in. The hotel faces the street on three sides, with extremely convenient transportation. Cars can be parked directly in the hotel's underground parking lot, eliminating the hassle of carrying boxes into the ancient city. Taking a taxi can be done directly at the hotel entrance; The hotel is located in the core tourism area of Lijiang, only 200 meters away from Lijiang Dayan Ancient Town Dashuizi, Sifang Street, and Lijiang Tianyan Internet celebrity check-in point. It only takes a 5-minute walk to reach, and about a 15 minute drive to Gushu Ancient Town and Baisha Ancient Town; The hotel is approximately a 25 minute drive from the train station and a 30 minute drive from the airport. The hotel adheres to the business philosophy of "being a serious person and providing attentive service", and is committed to making every guest's trip to Lijiang comfortable and reassuring. Finally, all the staff of our hotel wish you all the best and all your wishes come true—— Feynman
木易巾凡
Family Room- With The Old Town Of LIjiang View
Stayed in May 2024
Family
10 review
4.7/5
Amazing
Posted on Jul 2, 2024
exllect view(u can see the mountain Yulong if the weather is good) and location of this hotel, the service from Reception is out of my expectation.salute to few of the staffs, unfortunately i forgot their names. would be perfect if the F&B can match up with quality. will come back to stay at the hotel if i visit Lijiang again.
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Val1234
Double Bed- With The Old Town Of LIjiang View
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 30, 2024
Location was great with the hotel being next to the entrance to the old town, which makes travelling easy as DiDi can stop at the hotel entrance (cars can’t enter the old town). Service was good with friendly & helpful staff and the free laundry service is perfect for long stays!
The only downside is the hotel name. It’s listed as Fine Art on Trip.com, but the hotel calls itself FINAI and is for some reason listed as Pushe or Lijiang Trend hotel on DiDi and Baidu/ Apple Maps, which made initial locating of the hotel slightly challenging.
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Gladys
Family Room
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Dec 21, 2024
Very helpful and friendly host. Family room is big and comfortable. However, it can be quite uncomfortable to have translucent type of bathroom. Also , although there is washing machine, there is no dryer. Restricted washing timing is challenging especially if we were out visiting different destinations and will only be back in the evening / night.
Response from Property: Dear guest, Thank you for your kind words about our helpful and friendly service and the comfort of our family rooms. We appreciate your feedback regarding the translucent bathroom; we understand it might cause some discomfort, and we'll consider this for future improvements. Regarding the laundry facilities, we do have two washing machines and two dryers available. It seems there might have been a misunderstanding or a temporary issue with access. We'll look into this to ensure all guests can easily use them. Also, we'll review our washing timing restrictions to make it more convenient for guests with busy schedules. We hope to welcome you back in the future and provide you with an even better experience.
ZennL
Elegant 2-bed Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Excellent location. Car can park or drop you off right outside the hotel, which may not be available for many hotels located in the ancient city. Service is great. Afternoon tea is provided and the view is good from the restaurant. No elevator inside hotel (as with hotels located inside ancient city)
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Guest User
Family Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very good hotel. Laundry machines free to use. Friendly staff. Excellent location, as it is at the edge of the old town, so your cab or private hire can drop you and luggage off directly.
Response from Property: Dear Fanny family, hello! Thank you for choosing to stay at our hotel and giving us a positive review! Located near the north gate slope of the world cultural heritage the Old Town of Lijiang, our Lijiang Fenai Ancient City Panoramic Art Resort is one of the few hotels in Lijiang with international star standard management system. The hotel is backed by the ancient city and has an excellent view of the ancient city. It offers panoramic views of Dayan Ancient City, Lion Rock, and Wangu Tower, which are beyond the scope of photo taking and check-in. The hotel faces the street on three sides, with extremely convenient transportation. Cars can be parked directly in the hotel's underground parking lot, eliminating the hassle of carrying boxes into the ancient city. Taking a taxi can be done directly at the hotel entrance; The hotel is located in the core tourism area of Lijiang, only 200 meters away from Lijiang Dayan Ancient Town Dashuizi, Sifang Street, and Lijiang Tianyan Internet celebrity check-in point. It only takes a 5-minute walk to reach, and about a 15 minute drive to Gushu Ancient Town and Baisha Ancient Town; The hotel is approximately a 25 minute drive from the train station and a 30 minute drive from the airport. The hotel adheres to the business philosophy of "being a serious person and providing attentive service", and is committed to making every guest's trip to Lijiang comfortable and reassuring. Finally, all the staff of our hotel wish you all the best and all your wishes come true—— Feynman
Guest User
Double Bed- With The Old Town Of LIjiang View
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 3, 2024
Lovely hotel
Location is the best, no need to drag the luggage over cobblestone
View from my room is marvelous
Staff, especially Rita, was super friendly and supportive- of course she can speak English!
Will definitely come back for sure
Highly recommend for non-CHN tourists
ดีมากๆๆๆๆๆๆๆๆ
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI