Guest User
February 12, 2025
Although there were some setbacks when adjusting the room type, it was finally solved with the help of Ctrip customer service, and I was quite satisfied. The room was upgraded to a room with a view of the Potala Palace, and I have to thank the Songtsam service staff for this. The location and room view of Songtsam Lhasa are not satisfactory, which does not conform to Songtsam's "concept of building the hotel on the location of the camera". The price is also higher than that of the same five-star hotels in Lhasa, and the room design is depressing. It may be the off-season, and many facilities in the room are broken, which feels a bit neglected. The service staff in the hotel respond quickly, which is worthy of praise, but sometimes they can't remember the needs, but it can be seen that they are working hard. Overall, the stay experience of Songtsam Lhasa is not as good as Basongcuo and Bomi.
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