Guest User
August 19, 2022
Nobody on site. The two employees we met by chance could not speak German and had no idea, they said so directly. No one could tell us what time breakfast is. We then informed ourselves on the homepage, there it was from 07.00h. We were there at 07:15 because we still had appointments and there was no breakfast. An unmotivated, unfriendly employee then informed us in English that breakfast was probably only available from 08:00, but he didn't know either. We had to leave WITHOUT breakfast. However, we were charged the full amount. We couldn't pay at the hotel either, nobody was ever there. The amount was simply debited from the credit card. We then contacted the hotel by email, even after 5 days we still have not received an answer. We are very dissatisfied!
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