Royal International Leipzig

An manchen Dingen muss gearbeitet werden. Schlüsselcoin war schwierig ins Zimmer zu gelangen, veraltet. Dusche sprüht überall hin, müßte erneuert werden. Genauso wie die Fernbedienung vom Fernseher war schwierig zu schalten. Sonst ganz ok. Frühstück war in Ordnung.

房間很大，而且服務很好

The hotel is in a good location, just opposite the main train station, a few minutes walk away, good breakfast

位置好，逛街，趕火車都方便。早餐品種也很豐富。

房間寬敞設施不錯，就是有些房間無線網絡覆蓋不是很好

This is the third time I stayed at this hotel. The location, the view outside the window, and the breakfast are all great. But this time it was a bit disappointing. I don't know why the front desk lady said that she couldn't see the payment information and insisted that I use my credit card as a guarantee. I firmly disagreed. The room was booked two weeks ago. How could the store not have the payment information? If I pay twice, do I have to come again to solve the refund. Moreover, this lady's attitude is rather speechless. She kept saying one sentence over and over again, leaving a credit card 😨 I would like to thank Ctrip customer service for actively helping and assisting at more than five o'clock on Sunday afternoon. Awesome! If this problem persists, I suggest that everyone take a detour. There are actually many choices of hotels around. It will be very troublesome if you encounter such a front desk. I showed her the confirmation number of Ctrip, and she said she couldn't read Chinese. Ctrip customer service emailed and called them, and the front desk said that they didn't receive it and didn't call. Fortunately, I can speak German and resolutely refused to give her a credit card, which made the rest of them come out to solve the problem.