Empire Hotel

Disgusting room shower not working damp room lock on door had issues

Worst hotel I've ever stayed at, dirty, no tv, I was put on the 3rd floor and I'm in a wheel chair and theres no lift. Staff are miserable and unhelpful. Never again.

I had to pay for the parking yet advertised as parking included, group band playing loud music till 03:30 in the morning. Kettle in the room but no cups to have a hot drink. No soap or shower fell. Toilet leaking, unclean, shower toilet. Overall advert does not reflect the actual place.

Do not stay Rooms need a complete upgrade, no heating, hot water or kettle Looks like a hotel used by the council!

Extremely unpleasant Upon arrival I was designated a room which a member of staff said was not ready. Argument ensued between staff in own language. Was made clear i was not welcomed. Room had no kettle or tea/coffee making facilities. On arrival room had no TV, one was reluctantly provided by three members of staff who had an argument with each other in my room. Bathroom small, damp and floor did not feel secure. Had impression is a refugee/ asylum hotel. Did not complete stay.

I hated the stay. No idea how its gptten the stars it has on ******* but this place is not a hotel. It was dirty overall. Corriders had black bins in various places. The room was horrible, with some switches burnt and unsafe looking, other switches hanging off. Bed was dirty (with what looked like tiny curled hair, use your own imagination on what those could be). And then there was the noise. I had no sleep during the night. The other guests or whoever was living in the other rooms were loudly knocking on doors. The location was great and parking was free but i will never stay here again as i dont think thats worth enough to stay in a dingy hotel with risk of electrocution and the bed that looked as if it was probably infected with bugs. I shudder even thinking about it as i write this review.