Joanna
August 30, 2024
Terrible experience. —Bathroom dirty and literally falling apart, mildew and toilet not working well. Low water pressure throughout building we were told by front desk. —Air Conditioner not working properly. Managed by electric panel in the front desk reception area. —-Noisy, located at the port which initially seemed convenient but hotel is next door to a hot spot Cafe/Bar open until 3am with DJ music every night which makes for little sleep. —Staff was rude and always in a hurry to address any guest questions/concerns (other guests, not just our family).
—-Theft incident on a different floor. Not sure who removed an item (staff or not staff) but when guest created chaos, after they came back from their dinner, the item was miraculously found in the room. Rather sleep on the beach or port authority than go back to this hotel. Best of luck, stay well and safe travels.