To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(3)
Negative reviews(1)
Ms.Meera
Executive Double Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
I loved staying at Quebecs, I was here for a solo trip and only stayed for one night. Its very boutique, staff at the reception were lovely and professional, explained everything that I needed to know. My room was very spacious and comfortable. Will definitely be booking here again, maybe more than one night next time!
Guest User
Club Double Room
Stayed in May 2023
Family
41 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Check in was fast and smooth. Very friendly and warm service. However the double bed might be a bit small for two people.
Anonymous User
Club Double Room
Stayed in Nov 2023
Couples
1 review
2.5/5
Posted on Dec 10, 2023
I recently stayed at Quebecs Hotel in Leeds for one night, and I wanted to share my mixed experience. The location was convenient, especially given my unexpected overnight stay due to a train cancellation. The room was clean and had a great location near the train station.
However, I felt a sense of unease during check-in, as my boyfriend and I, both Asian students, seemed to be treated differently compared to other seemingly wealthier guests. It's disheartening to feel this disparity in treatment.
One notable issue was the lack of transparency regarding extra charges. While there was a notice about minibar charges affecting our £50 deposit, there was no mention of additional charges for toiletries. When we requested a toothbrush set, we were given it without any mention of the extra cost. It's not about the money (£7 in total), but the hotel's failure to communicate these charges upfront is disappointing and feels dishonest.
Moreover, being placed on the ground floor, we expected some external noise, but the loud chatting between receptionists and other customers at 9:30 am was quite disruptive. I understand that noise is inevitable, but I believe the hotel should take more care in minimizing morning disturbances, especially for ground floor guests.
I do not think this level of customer service reaches 4-star hotel standards, and I hope the hotel takes steps to enhance the overall guest experience.
Overall, my stay at Quebecs Hotel had its positives, but the issues with transparency and the feeling of being treated unequally left me with a less-than-satisfactory experience. I hope the hotel can address these concerns to improve the overall customer experience.
yuanyuan.
Executive Double Room
Stayed in Aug 2023
Solo travelers
4 review
3.5/5
Posted on Sep 24, 2023
Good hotel but have bad experience. As I arrived at the hotel around 22:00 I booked a suite to have a quiet night but at around 4:00am I was woken up by a loud knocking on the door, I don't know how long he had been there, I was very disturbed to see through the peephole a drunken male in a grey blouse on the floor, he kept screaming and banging on the door next to a person in a pink skirt in front of my door , I was very scared and I called the front desk in a hurry and the front desk kicked him out. But I was mentally damaged, I was woken up at 4am by knocking on the door, I was in the hotel alone as a female and my personal mental state was seriously damaged, however the hotel did not give me any feedback either, this night was the worst night of my stay.
JDLM
Deluxe Double Room
Stayed in Aug 2022
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 1, 2022
Clean, tastefully furnished, very large rooms. Had a pleasant night’s stay. However, I felt that as a Black woman, I was met with some caution/suspicion by particularly one member of staff, as I initially approached the desk to check-in that evening; it certainly wasn’t a warm welcome. Top tip: Q Two car park LS1 2FH, Just Park, £18 for two days and easy walk to the hotel.
ཚེ་@དབང་
Club Double Room
Stayed in Feb 2024
Couples
30 review
4.2/5
Very Good
Posted on Jun 9, 2024
Very good
KMMFK
Club Double Room
Stayed in Aug 2022
Family
6 review
4.7/5
Amazing
Posted on Sep 28, 2022
Nice❤️👌❤️❤️❤️
Guest User
Club Double Room
Stayed in Oct 2024
Business travelers
68 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The breakfast is good, it is ordered, the mushrooms are delicious, although in fact, the full English breakfast is almost the same, there are other options, such as salmon with bread
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6/8
Daviedai
Deluxe Double Room
Stayed in Oct 2024
Couples
24 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Very cost-effective, good location, very close to Leeds station. Parking is inconvenient, the hotel parking spaces are limited and cost more than 20 pounds, there are almost no parking spaces nearby, and the price is similar. But the room is relatively large, the bedding is very comfortable, the hygiene is very clean, and the free water brand is also good.
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Anonymous User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
25 review
4.1/5
Very Good
Posted on Aug 3, 2024
The floor of this century-old house makes a sound when you step on it. The English breakfast is average. Enjoy the Mozart service.
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Guest User
Club Double Room
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on Jun 22, 2024
Already complained, fire alarm in the middle of the night
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Guest User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 28, 2023
It's a very old century-old store. The rooms are very traditional in European style. You feel like you've traveled through history when you stay there. The restaurant is not self-service, but there are suites to choose from. There are also service staff who can speak Chinese. The road is being built in front of the door and parking is not available. Convenient and worth a try.
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Guest User
Deluxe Double Room
Stayed in Jul 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The location is so close, just a few steps away from the train station. So convenient! The room is large, European style and high-end
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Chi Hoi
Deluxe Double Room
Stayed in Dec 2022
Family
3 review
4.0/5
Very Good
Posted on Feb 11, 2023
The hotel is close to the city center. The hotel staff are very polite and the hotel shower gel and shampoo are very good.