Leeds Marriott Hotel

normal

My wife requires gluten free food ( which most frequently means no wheat products) and lactose free milk. She has reacted to soya milk in the past and generally opts for oat milk.  At breakfast in the hotel everything was clearly labelled if it contained wheat, but there were few alternatives provided and no alternative to the croissants and muffins. One waitress was very helpful and offered to see if there was any oat milk in the bar. Good idea - we knew there was because my wife had it in her coffee the previous evening. The waitress went and soon returned with a carton of oat milk. She apologized for the carton but we didn’t mind, we were pleased that my wife could enjoy her cereal.  However before she could use it another waiter (the Barman?) came along and demanded its return. My wife offered to return it after her breakfast but, no, it was needed immediately in case there were other customers who wanted it. The problem was solved by my wife pouring some into a cup and giving him the carton. Not the sort of situation we expect from a decent hotel. We were pleased at the imitative of the waitress, and thanked her for it. We were appalled at the crass behavior of the man who demanded its return. All in all it was a very poor breakfast.

nice clean place. spacious suite