Caesars Hotels in Las Vegas

This is the Versailles tower of Paris, room was very nice, though it was a bit dirty, as my stay progress i realized there were lots of debris and trash around. I m thinking house keeping made the bed and replace linens, my fingers crossed. Room was not clean at all, stains in bathroom and items left behind from previous guests. I don't think the surfaces were wiped down to say the least. That said, check in was easy, view was fantastic with the sphere, would recommend to others.

Location is amazing, right at the middle of the strip. There is empty mini fridge in the room so it's very useful.

All was amazing the hotel wifi 10/10 and swimming pool amazing good parties all was amazing staff amazing

Few things werent that perfect,many ppl hv the same problem to use the room card to take elevator to their level! It’s happened to me twice in 3-night stay,every time when ur card doesnt work, u hv to go back to the front desk,get a looooooong line again to change a new card! Then u can get to ur floor then get in to ur room🤪 When i just checked in,front desk asked me if i need to clean the room, i said YES,but finally they didnt come to clean the room,told to the cleaners,they said u hv to go to front desk to tell them again🤪,then i needed to get a looooong line to wait again! 3rd one is the worse one, When i just checked in,fromt desk told me the room i booked online doesnt include mini fridge,if i wanna enjoy the trip more, i can upgrade the room to be bigger a big n it has mini fridge! She said only $19 for upgrading to that room! I was thinking about it, finally i didn’t update! But u know what… when i finally finished check in n got in to my room! I saw a mini fridge inside the room🤪

Perfect location to walk around the *****. Room condition was better than I expected. Should provide at least one ”FREE” bottle of water. Every consumable items were priced VERY HIGH. Very limited # of staffs at the front desk were available. Check in time took at least 20 minutes. Check out was okay.

I haven’t stayed in the Linq for quite some time so I figured I give it a shot. Big mistake… When I checked in the safe was locked so I asked the front desk to send someone to open it. Took three phone calls by the time someone came who did not have the tools needed. I was told someone was coming later to get it done… It was past 1am so I had to call it a night. Next morning called again, this time it took two attempts to finally get it done. I had late night meetings so I asked for a late checkout, I was hoping for noon instead of 11am but was flat out refused. I’m spending approximately four and a half months out of a year in hotels - yes, I travel a lot for business - and don’t have to use it often but here and there I ask for a late checkout. Never been refused yet until now in the Linq. In fact, the lady I talked on the phone with sounded like she was very annoyed by me even asking for such a thing. Not much better attitude when I came down to check out. I walked up to a lady at the front desk who did not feel like checking me out but simply sent me to the self check out machine. I tried but the machine didn’t work. I flagged her down to help me just to realize that the machine really didn’t work. Sent me over to the next one and guess what? I’d didn’t work either… Then finally she was willing to check me out manually while looking really annoyed that she had to deal with this. By this time there was a line behind me of other frustrated guests who also complained about the hassle I just went through. So at the end I was denied a late checkout but I guess it was ok that I had to spend a lot of my time just to go through the process while dealing with people who seemingly misunderstood the point of hospitality… I’m spending my money on hotel stays and the Linq is not one of those I’m willing to spend a penny on in the future. Fooled me once… The location of course is good and the room was otherwise ok

Great location on the strip with every major attraction within 10 minutes walk. Hotel even though highly ranked, the rooms are reasonable at best. Service also is something which can be improved Overall, gr8 location

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

Always a fun time at The Cromwell!!! A must visit at the bar with the video poker. Devon, Chris and the rest of the team (I'm sorry I didn't get your name) were amazing. They made sure we were taken care of and had fun conversations with everyone. It was awesome that I was able to have a Caesar made instead of a bloody mary! Other places I had asked and I got a confused look or a ”no”. We will be back!!!