Caesars Hotels in Las Vegas

It’s a beautiful hotel with about 98 rooms per floor. Room is spacious and bed is comfortable. The external view of the hotel is very beautiful so is the lobby. Lobby looks like another city. However for such a high class hotel, it does not provide mineral water, tooth brush, shavers etc. At times housekeeping forget to clear the dustbin or forget to replaced paper cups. Plus point is the hotel is opposite Bellagio, Caesar Palace. Quite convenient to walk toward north or south of the strip.

The hotel situates a very core area and one can get access easily to the strip. We won't get the room type as i booked and talked to the staff. However she questioned me in an unfriendly manner which really disappointed me. The air condition was really bad and choking on the ground floor where the casino locates. Facilities worn out mostly and quite old. Windows are dirty in general Though you may choose a great view facing the roller and sphere. The carpet is extremely dirty and i got tiny little bites on the bed Though it is comfy. Toilet is clean but the shower head got a lot of cloggy holes which disturbed the water flow. Tap Water tastes sweet made me feel a bit strange indeed. Check out process was simple and clear. Won't recommend for anyone who would like to spend your lovely holiday.

All was amazing the hotel wifi 10/10 and swimming pool amazing good parties all was amazing staff amazing

Few things werent that perfect,many ppl hv the same problem to use the room card to take elevator to their level! It’s happened to me twice in 3-night stay,every time when ur card doesnt work, u hv to go back to the front desk,get a looooooong line again to change a new card! Then u can get to ur floor then get in to ur room🤪 When i just checked in,front desk asked me if i need to clean the room, i said YES,but finally they didnt come to clean the room,told to the cleaners,they said u hv to go to front desk to tell them again🤪,then i needed to get a looooong line to wait again! 3rd one is the worse one, When i just checked in,fromt desk told me the room i booked online doesnt include mini fridge,if i wanna enjoy the trip more, i can upgrade the room to be bigger a big n it has mini fridge! She said only $19 for upgrading to that room! I was thinking about it, finally i didn’t update! But u know what… when i finally finished check in n got in to my room! I saw a mini fridge inside the room🤪

Perfect location to walk around the *****. Room condition was better than I expected. Should provide at least one ”FREE” bottle of water. Every consumable items were priced VERY HIGH. Very limited # of staffs at the front desk were available. Check in time took at least 20 minutes. Check out was okay.

What we loved most about this hotel was its central and super convenient location right on the Las Vegas strip! It is close to all the action, like the Bellagio fountains and plethora of bars and restaurants. The Linq has digital kiosks that allow you to bypass the lineups at the front desk and check in/out yourself. We even loved the check out email that was sent to my cell phone on our last night allowing us to start the check out process from our room. Speaking of room, we had 2 double beds which were comfy and the room was quite spacious despite not having a view. There were plenty of charging outlets conveniently located in the room; however, only 2 devices could connect to the wifi for free per room and that was kind of a bummer. The bathroom was spacious and the shower was hot; it also included liquid soap, shampoo and conditioner. Our room lacked a fridge, even though there was a space for it. We didn't make much use of the safe. Overall, we had a great night's sleep and the sound insulation where we were was perfect.

Awesome. Cheap, clean, nice location, view was ok. Could see the Sphere. Can't beat the price. Will visit again!

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

Always a fun time at The Cromwell!!! A must visit at the bar with the video poker. Devon, Chris and the rest of the team (I'm sorry I didn't get your name) were amazing. They made sure we were taken care of and had fun conversations with everyone. It was awesome that I was able to have a Caesar made instead of a bloody mary! Other places I had asked and I got a confused look or a ”no”. We will be back!!!