1521 Hotel & Spa

1521 Hotel & Spa Reviews

1521 Hotel & Spa

3 M.L. Quezon National Highway, Lapu-Lapu City, Cebu, 6015, PhilippinesView Hotel Details
1521 Hotel & Spa
1521 Hotel & Spa1521 Hotel & Spa1521 Hotel & Spa
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1521 Hotel & Spa Guest Reviews

4.1/5
Very Good
42 review
Verified reviews
Location3.9
Amenities4.2
Service4.2
Cleanliness4.1
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All reviews(42)
Positive reviews(38)
Reviews with photos/video(12)
Awesome stay(14)
Friendly owner(14)
Clean and tidy(11)
Easy to get around(8)
Close to airport(7)
Convenient location(7)
Awesome rooms(6)
Awesome amenities(5)
Negative reviews(4)
Carlos Miguel Bautista
Signature Twin Room
Stayed in Oct 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Nov 8, 2024
Love the cleanliness this is a great hotel. If you like quiet and would like to relax i recommend this hotel. facilities are ok and accessible. Reasonable price a must comeback....i will definitely share!
michael edson
Signature King
Stayed in Dec 2024
Couples
26 review
4.0/5
Very Good
Posted on Jan 13, 2025
Good value and nice size room. Hot water and good pressure in the shower and comfortable bed
Guest User
Signature King
Stayed in Oct 2024
Couples
1 review
3.2/5
Posted on Dec 5, 2024
Nice hotel with friendly staff. The pool is too small and too public. The beds are firm. The hotel is on a very busy road with nothing close by. Luckily they have a shuttle to their other resort which has a beautiful pool. However the shuttle times change without notice and aren’t very convenient.
Prims
Signature Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 18, 2024
I love the homey vibe and the staff are very accommodating and friendly.
Sheba Kay
Signature King
Stayed in Jan 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Perfect hotel! Super friendly staff, I booked an extra day at the last minute because I was feeling tired and they completely understood and let me keep my room. The rooms and building are beautiful as well, I highly recommend!
Response from Property: Hi, Sheba.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive and that we were able to address any previous concerns to your satisfaction. We look forward to welcoming you back to the 1521 Hotel+Spa in the near future.Best,Riza
Joseph Souvenir
Signature Super King
Stayed in Dec 2024
Couples
3 review
3.7/5
Posted on Jan 27, 2025
Only after 3 days they refill the shampo cans
Guest User
Signature Family
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Excellent service and nice people. Big burgers ❤️
Response from Property: Hi, We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. Also, we want you to know that we take pride of our dining offers, good feedback such as yours is very heartwarming.We have shared your feedback with the rest of the 1521 Hotel + Spa Family, they were pleased to hear about this.Best,Riza
Wai King
Signature Twin Room
Stayed in Jan 2024
Couples
5 review
4.0/5
Very Good
Posted on Feb 24, 2024
Service is very good. All the staff are polite & helpful. Thumb up! The room is clean & spacious. The food at the hotel restaurant is delicious. However, no shops near the hotel, and the roads nearby not well paved.
Response from Property: Hi, Wai.We appreciate the time and effort you have taken to provide us a valuable feedback. We firmly believe that feedback like yours help us in our efforts to give each and every guest a delightful stay. Furthermore, it was very kind of you to note the cleanliness of our rooms. Rest assured that we are doing corrective measures and continuously find ways to address your concerns. Thank you for taking the time to send us feedback. We hope to see you again. Best, Riza
Amada09
Signature Super King
Stayed in Dec 2023
Family
5 review
2.2/5
Posted on Feb 4, 2024
I don't consider this property as a hotel, it is still a hostel! Worst customer service I've encountered! Very greedy! Doesn't clean good! Ive been to Europe and their hotel staffs are very good in cleaning when i request my room to be cleaned up. They clean your room really good. But this hostel, omg they only clean the bed that's it. That's why I've seen big roaches omg! Not only that, I never believed my father an 86 yo told me he got bitten by the mosquitoes because our family room was very close impossible to have mosquitoes until when I got bitten lot in my legs. I think it's because of POOR CLEANING HABITS of the their employees. And I'm with my parents my father is 86 yo and my mom 76 yo, the staffs saw us 3 coming back and forth inside and out of their hostel, but they never given us a senior citizen discount. It is a law in the Philippines to honor our senior citizens by giving them at least 20%, but this hostel is very greedy, very opposite of what they're trying to display in their lobby, a Santo Nino statue! What a hypocrite people! They should close their business if they operate their business like this. I am going to report this to the office of department of tourism and to Governor Gwen Garcia.
Response from Property: Hi, Amada.We sincerely apologize if you were not happy with your experience with us. We appreciate you taking the time to send us feedback.Furthermore, thank you for giving us the chance to address your concerns. Rest assured that we strictly adhere to procedures to ensure the cleanliness of our rooms. Please know that we are committed to delivering excellent service to our valued guests, like yourself.Best,Riza
Lesley
Signature King
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Very convenient and good service. We got upgraded to the king sized bedroom. Everything was clean and this is a very convenient location to travel around Macton Island, and to the airport. Staff were very friendly and helpful. There is a shuttle bus to their private 1521 beach
Response from Property: Hi, Lesley.We genuinely value your feedback, as it plays a crucial role in our continuous efforts to provide friendly and efficient service. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Best,Riza
Anonymous User
Signature Super King
Stayed in Sep 2024
Solo travelers
6 review
3.0/5
Posted on Oct 25, 2024
It’s a scam no massage available.
ﾅｶﾔﾏﾄﾓｶｽﾞ
Signature Twin Room
Stayed in Jul 2024
Business travelers
6 review
4.5/5
Great
Posted on Aug 12, 2024
It was a nice stay. I recommend this place.
Guest User
Signature King
Stayed in Aug 2023
Business travelers
3 review
2.5/5
Posted on Sep 18, 2023
The hotels location is terrible with a lot of local traffic and the beach side was not easily accessible with bad roads.
Response from Property: Hi, We apologize if we were not able to meet your expectations. Rest assured that we'll continue to make improvements to make your stay memorable.Regardless, we appreciate for taking the time to write a feedback.Best,Riza
Kimgen Paquibot
Signature Super King
Stayed in Apr 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on May 20, 2024
Location is convinient
Aldreen
Signature Family
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The location and services are good 😍
Response from Property: Hi, Thank you for taking time to send us feedback. We are glad that you appreciate our service. It's nice to hear someone who appreciates the things that we are aiming to be of high quality all the time. We hope to be of service to you again. Best, Riza