Guest User
February 5, 2025
I booked a non-refundable deluxe room, but was assigned to the old building deluxe.
Since it was non-refundable, I couldn't cancel and visited,
but the view was a wall view. When I made the reservation, I showed them the picture of the garden view,
but they said that I couldn't change rooms even though it was around 5 PM.
I told them that it was different from the picture and that I could only see the wall, but it was no use.
The staff didn't offer any other alternatives and only said that it wasn't possible...
The light didn't come in, so it was dark even during the day.
The room was cleaned very well,
and I liked the pool and private beach.
You should definitely book the new building.ㅠ
I used both the paddle boat and kayak, and I didn't like the room,
so I stayed outside the whole time.ㅎ
The situation at check-in
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