Ibis Hotel (Xiguan Subway Station, Lanzhou Zhangye Road) Reviews
Ibis Hotel (Xiguan Subway Station, Lanzhou Zhangye Road)
No. 246 Zhangye Road, Chengguan District, Lanzhou, Gansu, 730000, ChinaView Hotel Details
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Ibis Hotel (Xiguan Subway Station, Lanzhou Zhangye Road) Guest Reviews
4.6/5
Very Good
2160 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2160)
Positive reviews(2068)
Reviews with photos/video(452)
Near shopping area(323)
Convenient for shopping(229)
Easy to get around(209)
Friendly front desk staff(139)
Quiet & comfortable(123)
Many dining options(43)
Poor air conditioning(23)
Would stay again(22)
Negative reviews(92)
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
2 review
Outstanding
Posted on Jan 10, 2025
Good stuff and beautiful room location is nice
Response from Property: Thank you very much for your comment and hope for your next stay
Sirilert
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
1 review
Outstanding
Posted on Jan 2, 2025
good service evaluation
Response from Property: 感謝老鐵這麼給力的評論，乾淨衞生那是必須的，小宜可是個愛乾淨的小寶寶哦，感謝您常來
Josie
Deluxe Queen Room
Stayed in Dec 2024
Family
3 review
Great
Posted on Feb 2, 2025
very friendly staff. breakfast is simple and tasty. very very good location.
Response from Property: 嘻嘻嘻嘻~~我們的宜管家心裏美滋滋的哦~~您喜歡就是我們努力最大的回報！您喜歡就一定要常來，別忘了要推薦給您的朋友哦~相信您以後會越來越喜歡小宜的~~期待您的再次光臨！！
Guest User
Business Queen Room
Stayed in Aug 2024
Other
3 review
Very Good
Posted on Sep 15, 2024
Location is superb but the hotel looks a bit run down. Need to be refurbished.
Car accessibility is a problem due to the night market from 4om to 12 midnight.
Response from Property: Thank you for your feedback. We will keep improving. Look forward to your stay.
William Charles
Queen Room A
Stayed in Jul 2024
Solo travelers
28 review
Very Good
Posted on Aug 12, 2024
This hotel is nice and very basic. My room was not large, but was good enough. It’s located near one of the food streets and the river. I stayed here 2x and I recommend.
Response from Property: Dear guest hello, thank you for your praise, we will strive to do better, looking forward to your next five-star praise。
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
6 review
Very Good
Posted on Jul 18, 2024
Excellent location, by a food street and only a few minutes from the closest subway. Breakfast simple but decent, mostly what you'd expect from an Ibis hotel. Overall, no problems, would book again. Shower filled up quickly though - had to watch the water levels.
Response from Property: My dear! Thank you for your valuable comments! We review ourselves and make positive corrections. Thank you for your satisfaction with other aspects of the hotel, welcome to your visit!
Shivaji
Family Room
Stayed in Apr 2024
Family
6 review
Very Good
Posted on May 29, 2024
Great location next to all attractions.. walking to zhongshan bridge and it's right on the night market.. Aircon was very noise when operating.. carpets look dirty.. Staff were very friendly and helpful
Response from Property: Hello! Thank you very much for your review! We are very happy to receive your recognition. We adhere to the concept of "pursuing customer needs and pursuing customer praise", so that you can leave wonderful memories during your trip!
MUHAMMAD TAYYAB
Superior Double Room
Stayed in Oct 2024
Travel with friends
3 review
Outstanding
Posted on Nov 19, 2024
This is a good hotel with reasonable price
Response from Property: Thank you for your compliment. Looking forward to your next stay.
Jahanzaib Kk
Queen Room A
Stayed in Jun 2024
Business travelers
4 review
Outstanding
Posted on Jul 25, 2024
So good
Response from Property: Xiaoyi is very happy to meet you at the most beautiful time. Your affirmation is Xiaoyi’s biggest motivation. Thank you very much and look forward to meeting you again.
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Other
14 review
Outstanding
Posted on Sep 19, 2024
Good g
Response from Property: 非常感謝您對酒店的支持和各方面的認可，我們所做的一切都是為了能給每一位賓客帶來舒適的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來！
Guest User
Business Room (2 beds)
Stayed in Jul 2023
Business travelers
7 review
Outstanding
Posted on Aug 3, 2023
nice verygood
Response from Property: Dear guests: Thank you for staying in the hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought to you by this journey. This is our service provider. What we have been pursuing, this will also become the driving force for us to continue to work hard and keep making progress. We look forward to serving you next time!
Guest User
Superior Double Room
Stayed in Jan 2025
Couples
1 review
Amazing
Posted on Feb 3, 2025
Facilities: The hotel is an old hotel built in the 2000s. It is still operating well, but it is a pity that there is no laundry room.
Hygiene: Overall it is good, but the cleaner uses a pair of gloves to pick up the garbage on the ground and clean the bathroom, and then uses the same pair of gloves to change the bed; change the face towel and bath towel that come into contact with the skin. I hope the hotel will pay attention to this.
Environment: Overall it is very quiet and not noisy. It is very close to the night market. It is very convenient for shopping and eating, and there are many options.
Service: Very good, reaching the level of responsiveness, thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We have been working hard to solve the problem you mentioned. We apologize for the inconvenience. The management of our hotel attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Dec 2024
Family
25 review
Outstanding
Posted on Feb 1, 2025
Very good, the room is warm, the room is spacious, there is a night market downstairs, and it is also close to Zhongshan Bridge. Very good
Original TextTranslated by Google
Response from Property: A city, two people, a wonderful memory. Thank you for meeting you and thank you for your recognition. All our employees are inspired by your encouragement. We are also working hard to achieve perfection and look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
11 review
Outstanding
Posted on Feb 14, 2025
The location is excellent, just five minutes' walk from the subway entrance, and next to Dazhongxiang Food Street. An old hotel, a single-family building. The hardware and software environment are all online. The heating is also very good
Original TextTranslated by Google
Response from Property: Thank you for your likes and recommendations. Xiaoyi will keep them in mind and work harder~~
Qunongchangshenghuo
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
33 review
Outstanding
Posted on Dec 10, 2024
The transportation is so convenient.
On the left side of the entrance is Dazhong Lane Night Market, which leads to Zhongshan Bridge (within 10 minutes).
On the right side behind is Zhangye Road Pedestrian Street and Xiguan Subway Station.
And the price is so cheap.
It is no different from the Ibis I stayed in Dubai.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好。感謝您出行選擇我們酒店。也感謝您在百忙之中給我們好評。顧客的滿意是我們追求的目標，我們將竭誠為您服務。期待您的下次入住！
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