Yitel (Lanzhou Center Gansu Maternal and Child Health Hospital Store) Reviews

Response from Property: Dear guests, Hello! The best travel is a long-lost comfort. And among thousands of people, no earlier, no later, and Yi Hotel glad to meet you, there will be a new encounter missed; fate is, not too early, not too late, just right. Because professional, so excellent, and the Yi is also growing, I hope to provide more perfect service to the guests. Let you not only have a sweet sleep, afternoon tea book Sea of leisure, to time a shallow look back; to the soul to find a warm. No get your five-star praise, proof that we still need to improve the place, but also look forward to your next stay, will not be better change, I wish you a smooth trip! Welcome to Lanzhou! General Manager: Judy

Response from Property: Thank you so much for your compliment on the location and view of this hotel, we are deeply honored! To make your experience even more exceptional, we are planning to upgrade rooms with better views and optimize the navigation system to ensure that every guest can easily find us here. We promise that your next visit will enjoy more convenience and magnificent scenery. Looking forward to providing you with excellent service again and making your journey even more memorable!

Response from Property: 尊敬的賓客您好！感謝您入住和頤酒店，。您對我們衞生方面的讚揚，和頤小夥伴非常感動，我們全力為賓客營造舒適的環境，看到您表達喜歡是我們最大的歡喜。有您這樣的支持是我們的幸運。酒店現在也在對部分硬件正在改造，也許下一次你能看到一個不一樣的和頤，希望還能讓您信任和喜歡。我們會繼續努力為賓客提供一個舒適的入住環境。希望您能見證我們的成長。期待您的再次光臨！（總經理：Judy🌸）

Response from Property: Dear guests, hello, I am very happy with your every compliment and friends! It is also very pleasant to go for a walk and exercise along the Yellow River! We will strive to improve the quality of the hotel, and hope to meet you again in Heyi. I wish you a happy work! Have a happy life! General manager of hotel: Judy

Response from Property: Dear guest, thank you very much for giving such a satisfactory and positive review of our hotel! We are deeply honored to meet the accommodation needs of you and your family in Lanzhou. Based on your feedback, we are sure that our suite design and facilities fully meet the requirements of family travel. The enthusiastic attitude of the front desk service team and the free luggage storage service after check-out are part of our commitment to providing a meticulous customer experience. Regarding the double bathroom and suitable heating you pointed out, we are always committed to providing a comfortable and convenient living environment for each of you. We are glad to learn that your arrangements for this trip have no impact and hope that you will still be satisfied with your last day in Lanzhou. Please believe that choosing our hotel will allow you to experience wonderful accommodation services while gaining a deep understanding of Lanzhou culture. The hotel offers free parking from New Year's Eve to the seventh day of the first ***** month during the Spring Festival. You can consult the hotel front desk at any time. We look forward to welcoming you and your family again and let us provide you with more wonderful travel memories. General Manager: Judy🌸

Response from Property: Dear guest: Thank you very much for your affirmation and suggestions. We are deeply honored to have enjoyed the convenience and thoughtful service during your stay. Your good comments are a great encouragement and support for us, especially we are very pleased to feel your satisfaction with the hotel's location and your appreciation for the front desk service and breakfast quality. In your feedback, we noticed that you have extremely high requirements for the convenience of the surrounding infrastructure, and are particularly satisfied with the hotel's care for children. This gives us reason to believe that our efforts in this regard have been felt and recognized by you. In the days to come, we will not only continue to maintain and improve the existing quality, but also hope to provide better information consultation and travel suggestions for the convenience of surrounding transportation facilities such as subway stations you mentioned, and do our best to create a more convenient and comfortable travel experience for every guest. We pay special attention to your positive comments on the hotel's front desk service, which is a recognition of our team's efforts. We will continue to pay attention to and improve the quality of service to ensure that every guest feels warm, professional and efficient service. For the praise of breakfast, we will continue to enrich the breakfast variety, optimize the quality of dishes, and provide more diversified choices to meet the needs and tastes of different guests. Your feedback is a powerful driving force for our continuous improvement. Finally, thank you very much for choosing our hotel as your residence and sharing this wonderful journey experience with us. Thank you for your valuable suggestions, which are of immeasurable value to our work improvement. We will continue to pursue excellence and provide you and other guests with better services. Thank you again! Looking forward to your next visit, I hope to create an unforgettable accommodation experience for you again. General Manager: Judy🌸

Response from Property: Dear guest: Thank you very much for your positive comments. We are glad to know that you are satisfied with our rooms, location and services, especially the high satisfaction of family customers. We deeply understand the significance of travel to every family, and our goal is to create a warm, convenient and pleasant accommodation experience. We will extract and optimize your suggestions to further enhance the family travel experience every time. To provide you with warm and caring services like home, our front desk team will continue to work hard and be more enthusiastic and professional. I hope to have the opportunity to provide you with intimate home-away-from-home services again. I look forward to your next visit and bring you and your family pleasant stay memories again. General Manager: Judy🌸

Response from Property: Dear guests, thank you very much for your enthusiastic comments and affirmation. We know that this is not only a compliment to us, but also a recognition of our team's unremitting efforts. We are honored to meet your special needs and provide you with a service experience that is better than expected. Regarding the warm service given to you by the front desk staff Xiao Wang and Xiao Lu and the convenient use experience of the laundry room, we have conveyed your feedback to the team and praised it. They will continue to serve every guest with a more professional and enthusiastic attitude. As for your request to stay again, we sincerely look forward to your return. Your satisfaction is our greatest motivation. We will provide you with a better accommodation experience when you come next time, and look forward to sharing more good times with you. Thank you again for your choice and wonderful comments, and wish you a happy life! General Manager: Judy🌸

Response from Property: Thank you very much for your stay and feedback. We are glad to know that you are satisfied with our accommodation experience, especially the convenience of our location, the hygiene of the rooms, the front desk service and the quality of breakfast. We are honored to be your stop on this journey. Regarding the walking distance from the subway station to the hotel you mentioned, we attach great importance to your suggestions and will optimize and strengthen the signs for this section of the journey to ensure that every guest can find our hotel clearly and conveniently, and reduce the inconvenience caused by the terrain or unclear signs. Your feelings are valuable guidance and promote our improvement in service details. We especially appreciate your appreciation of the front desk service, which is our service tenet. Our team is committed to providing more considerate and efficient services. In the future, we will continue to work hard to continuously improve the quality of service and ensure that every guest staying here can get timely and satisfactory service when they encounter any needs. Finally, regarding breakfast, your evaluation has been regarded as valuable feedback. We will continue to optimize and improve on the basis of maintaining the current level, and strive to provide more delicious and rich and diverse choices to meet the needs of different guests. Looking forward to your visit again, so that we have the opportunity to provide high-quality services and feelings again. Thank you again for your choice and feedback, and wish you all the best. General Manager: Judy🌸

Response from Property: Dear guest: Thank you very much for your high evaluation and recognition of us! I am very happy to hear that you are satisfied with the location, facilities, services and other aspects of the hotel. We have always taken customer satisfaction as our highest goal, so the rich breakfast, enthusiastic service, pillow replacement, disposable toilet seat and the thoughtful help of Xiao Liu at the front desk that you mentioned have all been greatly encouraged. These are all aspects that we need to continue to optimize and improve. We promise to further improve the quality of service, ensure the cleanliness and comfort of hotel facilities, and let every guest enjoy the feeling of home. Thank you again for your valuable suggestions, and hope to have the opportunity to provide you with better services. Look forward to your next visit! General Manager: Judy🌸

Response from Property: Dear guest, thank you very much for your wonderful review! Our team has always aimed to provide excellent service and experience, and your recognition is our driving force. Regarding your suggestions, we have promptly praised and encouraged Xiao Liu and Xiao Yang to ensure that the service team continues to provide high-quality and cordial reception. On the occasion of this reply, please also accept our special coupon for next stay, and look forward to your visit again. Regarding the expectations for breakfast quality and facility configuration, our team will be committed to continuous improvement, and hope that your experience will be better next time. Finally, listening to the voice of guests is the key to our continued growth, and your suggestions and likes are of great significance to us. Thank you again for choosing our hotel as a stop on your journey, and your satisfaction is always the only standard we pursue. I wish you a pleasant journey forever! General Manager: Judy🌸

Response from Property: Dear guest: Thank you very much for your positive comments and sharing of your stay experience! I am glad to know that you are satisfied with our hotel rooms, facilities, cleanliness and soundproofing, especially the particularly beautiful autumn scenery of the Yellow River. Indeed, the hotel's geographical location allows guests to enjoy such charming natural scenery. We will continue to work hard to improve the quality of our services to ensure that every guest can enjoy a quiet and comfortable stay. Thank you for your praise of the hotel, your satisfaction is our greatest motivation. I look forward to your visit again and continue to bring you more surprises and good memories. General Manager: Judy🌸

Response from Property: Dear guest: Thank you very much for your satisfaction and praise for the hotel! Your choice and affirmation mean a lot to us, and we are honored to feel your pleasant experience. We will share your praise with the team, especially Manager Liu and Xiao Meng. This recognition is the best reward for their professional and enthusiastic service. At the same time, we have noticed the details of the check-in experience and convenient settings you mentioned. These are the directions we continue to work hard to ensure that every guest can enjoy comfort and convenience. Your vivid and special experience has been recorded and retained as a valuable reference for improving the quality of services and facilities. I hope we will have the opportunity to serve you next time. I look forward to you staying in our hotel again when you visit Lanzhou again, and give us the opportunity to continue to create beautiful memories for you. Please recommend it to your relatives and friends, so that this satisfaction and pleasure can be passed on to more people. Thank you again for your feedback and support. We are always committed to providing an excellent accommodation experience. General Manager: Judy🌸

Response from Property: Dear guest, hello! Thank you for your review. We are very sorry for the road traffic conditions we encountered on the way to our location and apologize for the inconvenient weather that night. The hotel is indeed by the Yellow River, which provides you with the advantage of a view even on cloudy and rainy days. Regarding the distance issue, we will better plan transportation connections with major destinations in the future to provide more convenience for everyone. The next time you visit, our drone robot will provide you with takeaway service, so that the food here can be delivered to your room quickly. We are deeply sorry for the omissions in hardware cleaning and maintenance work and have immediately optimized the relevant processes. I believe that these problems have been effectively resolved. If there is such inconvenience again, please do not hesitate to contact us. We will provide an excellent buffet breakfast experience on your next stay. Thank you again for your detailed evaluation and attention to us. We look forward to the opportunity to provide you with a more satisfactory accommodation experience. I wish you a happy trip in the future. General Manager: Judy🌸