Guest User
November 1, 2024
It was written online that this hotel is new in 2023, but after checking in, I found that the air conditioner and the electric blanket were broken. The room was freezing. My friend who was traveling with me booked the same room as me, but after checking in, he found that he was given a small room. There was no customer service after 5 o'clock. I was very dissatisfied with this. I felt that the price I paid was too far from the actual price. I wonder if Ctrip can compensate us.
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