Luxus Grand Hotel

Rooms: The hotel offers spacious, clean, and well-maintained rooms, with some reviewers noting European-standard cleanliness.(based on 1 review)

At first glance, I wasn’t sure what to expect from this hotel. Tucked behind a dilapidated and run-down facade, the entrance was underwhelming and gave us serious pause. However, once we drove past the broken down exterior, which as it turns out was not part of the hotel, we were pleasantly surprised to find a well-maintained and attractive hotel building—a true case of not judging a book by its cover. The hotel enjoys a central location close to the old city and major landmarks, making it a convenient base for exploring Lahore. The wonderful customer service started as soon as we stepped out of our transport with the door staff greeting us with a big smile, Mr Rehan at the front desk welcoming us and prepared with the check-in paperwork so that we didn’t have to wait around for too long to get to our rooms. Our room was large, clean, and extremely comfortable, with one of the best beds I’ve ever slept in, even compared to many five-star hotels. A fruit basket was delivered daily during room cleaning, which was a lovely touch. Breakfast each morning was a pleasant experience, featuring a live egg station, and freshly made puris and parathas on request. Most dishes tasted very good. My only suggestion would be to expand the selection of seasonal fruits, as the variety was limited. Now for a few downsides: • The view from our room left much to be desired—facing a broken-down building and an empty lot strewn with rubbish, not much that the hotel could do to improve • The shower pressure was inconsistent, alternating between strong jets and a weak flow at different times of the day, and the showerhead was fixed at a high angle, which could be inconvenient for shorter guests. • The pool area had a damp, musty smell, and while we were told at check-in that the swimming pool was closed, we did notice some guests using it in the evenings. It wasn’t a very inviting space. Despite these areas for improvement, the standout feature of this hotel was the staff. Every single person we interacted with was courteous, warm, professional, and genuinely eager to help. Their attentiveness and hospitality easily surpassed that of many five-star properties. All in all, if you can look past the unimpressive exterior and a few minor issues, this hotel offers a very comfortable stay with top-tier service in a prime location. it is excellent value for money and I would definitely consider staying here again—just don’t let first impressions fool you.