La Massana Hotels with Gym

The hotel has a spa and bar in another building ... to go to the spa you have to go wet by the street ... Food and good service

I know that a review has to be balanced, and therefore it is probably best to start with the positives. The hotel location is spectacular, the swimming pool is decent and the grounds are well kept. Upon arrival, the reception staff were friendly and helpful. After that, there are huge problems with the hotel. The room is tired looking, with a slight musty smell and decor in need of an upgrade. The bed is an old wooden number that has seen better days and creaks like a pirates galleon. The room is boiling hot, with no functional air control. It has, thus far, been one of the worst nights sleep of my life. However, the main thing to avoid is the restaurant. For dinner, the kitchen serves a grand total of 5 dishes - 3 starters and 2 mains (pork and salmon - vegans should count themselves lucky not to be catered for). For starter, I had a ‘focaccia’ that was essentially a thick, tasteless doorstop bread of the type my bad grammar school used to serve to keep us sedated. This was covered in a layer of greasy cheese-adjacent substance and what could generously be described as ‘ham’. My wife had a goats (‘gods’ according to the menu, though what kind of benevolent deity would have inflicted this meal upon His children remains to be seen) cheese parcel. The parcel was about as well received as an Amazon Prime delivery that has been booted over next door’s fence. Onto the main, and the ‘pork’ was fatty and undercooked, served with a few slices of poorly fried potato that seemed to subliminally scream the word ‘sorry’. My wife’s salmon was an insult to a fishes’ memory - slimy and unappealing, tossed carelessly on some tired lettuce and a few beetroot cubes. The price of €25 per person may have been reasonable if that was the amount we were being paid to eat it. The most ridiculous part of the evening though was the service. About 10 waiters hovered around the dining room, a number that seems high until you realise that a separate team member performs each task. Drinks and bread was one waitress. Ordering food was a waiter. Delivery of the starter was another waiter. Another waitress collected the plates. Another brought the cutlery for the main. Another brought the main. Another dressed in a full bomb disposal suit delivered the bill. After a while it becomes obvious that it is a strategy to diminish responsibility through collectivisation - it’s like a philosophical conundrum- if a crap meal is served but no one actually served it, did it really happen? Unfortunately for us, the answer is yes, and I still have ten hours trying to sleep in this unbearable inferno. On this occasion, rather than ‘gods’ cheese, I suspect that both the meal and the room have been designed by the other guy…

I really liked the hotel. Friendly and pleasant staff. Very nice and clean. We were pleased with our stay. The hotel is not in the center, but this is not a minus, since the funicular is within walking distance. Those looking for shopping will need to go to the center by car or bus. The bus routes are very convenient and getting there is not a problem.

This is quite a big hotel with 10 floors, 3 of which are underground. Ground floor has the reception and quite a large bar area. The next 5 floors are guest rooms with the top floor housing the swimming pool and jacuzzi. The 1st floor downwards was where the restaurant and kitchens were situated, probably catered for around 200 people. The lower two floors the car parking area and the ski lockers. My room was on the 5th floor, served by two elevators. Room was large with plenty of storage space, a TV a mini Bar and desk. The Bathroom was large and actually had a bath as well as a shower along with the usual basin an wc. There were plenty of towels and complimentary toiletries. The restaurant was a buffet style and there was plenty. Breakfast had the usual fare of cereal, fruits, meat and cheeses as well as your English cooked breakfast. Oddly though, you could have rice with your breakfast. Dinner was served between 7.30 and 10pm, very large choice and all freshly cooked, I was having 4 courses every night, every meal was excellent. A mention for the staff, every one of them were smiling, helpful and courteous and I thought very hardworking. After two days I didn't even have to order a drink in the bar as the barman knew what I was having and brought it to me, great service. The reception staff were all very good and very helpful when the need arose. I took advantage of the massage service, and although a bit more expensive than my local masseuse, It was very good and worth the money. The gondola was about 2 minutes walk from the hotel and took you right to the main ski area. Altogether, the hotel and town itself were excellent. The ski area is small to be fair but was great for beginners and intermediates . Black runs were closed when I was there.

currently here now. fantastic location and staff are very friendly at reception however that's about as good as it gets... very basic rooms no kettle or tea/ coffee making facilities, looks a little tired but overall the decor is ok. trying to find anything in the hotel is a maze you end up in the underground parking lot looking for ski lockers and spa facilities. was told spa facilities are on -2 which was not the case they are -1 and then down a few steps but cannot be accessed from the -2 parking lot.. if you stay at this hotel do not at all costs go to their spa facilities it costs an additional €10 per person for 1 hour the read up of it sounds amazing turkish baths, swimming pool, jacuzzi, sauna , no chidlren allowed relaxation... got there the lady on reception was not very friendly borderline rude she rolled her eyes at us when she asked if we had flip flops and swim cap to which the anwser was no (reception didnt tell us this on booking) so we got charged extra ti use theirs as you cannot go in without, the jacuzzi was like a Luke warm bath the jets not strong, the pool was like a paddling pool couldn't swim lengths, and it was freezing, the Turkish spa small room with plastic seating and dirty looking... and there was a young child in there spashing around in the pool...no changing rooms when we had got out the jacuzzi and asked where to get changed the women shook her head said no changing room... had to get changed into clothes wet and walk through the hotel... the food is mediocre good enough to get by but winning no awards.. their hot chocolate is incredible though I must admit! on a busy noisy road, there's 4 floors which have an open central area meaning it is very noisy with people walking through the hotel up until late. beds are not comfy 2 singles pushed together with 2single duvets. overall wouldn't stay here again

When you stay at Hotel Rutllan & Spa in La Massana, you'll be near ski lifts, within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This spa hotel is 0.1 mi (0.1 km) from La Massana Ski Lift and 0.2 mi (0.4 km) from La Farga Rossell.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and ski storage.Satisfy your appetite for lunch or dinner at Rutllan, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 96 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

The Ushuaia hotel was extremely comfortable, spotlessly clean with a great selection of really good food from the buffet which was different each night. The only minor irritation with the hotel was the bar staff who, all though were fantastic, the service was very slow at busy times. Free ski lockers were provided in the hotel & it was only 1 minute to the lift. I would highly recommend the hotel but a have a few warnings if you are skiing with beginners: If you are booking this is a ”ski in” hotel, beginners will struggle to get down the Blue run to the hotel. I have skied for 30 years & would say that it was a difficult blue & you would have to come down on the chair. I have seen many comments saying Arinsal is a great place for beginners. I totally disagree. There is only one nursery slope, & I appreciate that it was half term, but it was heaving. Beginners we spoke to were bored as the queue wasn't worth 15 seconds of skiing before re-joining the long queue. There is a Green marked on the piste map but even a ski guide said it's really a blue. Pal next door has much better beginner facilities. However, as a beginner to get to the nursery slopes in Pal, you would need to travel on the bus, but only for about 8 minutes. There is a cable car from the top of Arinsal across to Pal, but you would need to ski down Blue's to get to the nursery slopes. Getting back to Arinsal, by the Free Bus or the L5 service, on the day we tried, as my wife is not a confident skier, included an hour wait at the bus stop in Pal as information on times is sketchy at best. Both services do take you back to the Ushuaia though. Intermediate skiers would find the amount of ski school trains in your way annoying. Yes everyone has to learn but, there are simply too many instructors & some classes were 14 strong so you are picking your way around them. I must mention the cleanliness of all facilities on the mountain as they were brilliant. Lunchtime eating was priced reasonably as well in both Arinsal & Pal. Would I go back to the Ushuaia, definitely Would I go back to ski in Arinsal, maybe Would I go back to ski in Pal, yes