La Jolla Beach and Tennis Club

Your employee, Daniel Finch, needs to be re-trained, the beach was stated as a public beach. The hotel has individuals policing the beach and requesting them to move their towels and equipment further into high tide. The first time we were cordial and agreed to do so from the first employee as we weren't staying at the hotel. From which point, Daniel, the second employee approaches my wife and mother and proceeds to tell us we need to move our towels and personal items further into the water. I let him know that we were informed the first time and don't understand why we have to move further into the water. He states that it's the hotel policy, and I mention that there must be some sort of miscommunication considering that we were already told once. Confused, Daniel Finch goes to ask his colleague what happened. The colleague and him meet up with us and Daniel tells us we can either move further down away from the hotel or more forward into the water. I let him know that clearly there's miscommunication on their part as we were told this before. The first employee remained quiet, and Daniel says, "Oh there's no miscommunication on my part". From which point I mention that this was stated as a public beach, and he mentions that the line from high tide is private property (keep in mind we had already moved out personal items and towel the first time). I mention to him that the beach is public and not private property, it's a creation of nature. Daniel Finch proceeds to tell me, "This is private property, do YOU OWN PRIVATE PROPERTY?" I mentioned to him I own several. Retrain your employees and do better La Jolla Beach & Tennis Club.

Great service by staff. Unfortunately, for the price, found my rooms carpet, appliance, and furniture to be old (including front door getting stuck and needing to exert pressure from various sides to get it open). Lastly, I was not able to stay the duration of my reservations due to their running out of the type of room I had reserved.

rarely do you come across that type of perfection... i went to LJBTC for a tennis tournament (the Womens Nationals)...over the past decades i have been to the Resort some 20+ times as player and now as a coach... to see the entire Resort staff AND the tournament staff pull off this level of perfection is truly impressive...