Guest User
May 3, 2025
It's terrible. OMO3 has serious discrimination against guests. They arranged Chinese people on the lower floors. I checked in yesterday. As soon as I entered the room, I couldn't breathe because of the body odor. I went downstairs to negotiate with the front desk. After verification, she also said that the room had a smell. Then I asked to change to a higher floor. They promised to arrange us on the 4th floor. As a result, the woman and the man talked for a long time and still gave me the 2nd floor. They said that they had checked and there was no smell. As expected, the smell was still there... I was speechless. I said I wanted to cancel and not stay. As a result, the waiter gave me an air purifier. I was speechless again. They had a tough attitude and insisted that there was no smell in the room. I really don't know if it was a serious cold or rhinitis that couldn't be cured. Finally, I asked Ctrip to negotiate, and I left with my children and checked into the Kyoto Millennium Hotel. It's terrible.
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