44-1 Kinugasa Kagamiishicho, Kita Ward, Kyoto City, Kyoto Prefecture, 603 8451, JapanView Hotel Details
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ROKU KYOTO, LXR Hotels & Resorts Guest Reviews
4.5/5
Great
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(54)
Positive reviews(37)
Reviews with photos/video(8)
Friendly owner(8)
Awesome rooms(5)
Negative reviews(2)
Guest User
Deluxe Room King
Stayed in Feb 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 6, 2024
The service is excellent but it is quite difficult to travel to the hotel.
RaymondC
Deluxe Room King
Stayed in Jul 2023
Family
18 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Superb services from everyone from the hotel. Fantastic environment and irreplaceable!!!
Guest User
Onsen Garden King Room
Stayed in Nov 2024
Couples
2 review
4.5/5
Great
Posted on Dec 29, 2024
A very exquisite hotel, the rooms are very comfortable, the environment is beautiful and quiet, and the facilities are complete, where you can relax and relax.
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6/20
Juanfaairouxi
Deluxe Room King
Stayed in Aug 2024
Other
8 review
4.1/5
Very Good
Posted on Sep 19, 2024
The advantages are that the surrounding environment is relatively quiet, there are relatively few guests, and there will not be too many problems with the service process; the disadvantages are average cost performance, the landscaping is very rough and does not meet the quality of this price range, especially the hotel restaurant is not recommended, the price is expensive and the taste is very average, the breakfast is also very ordinary, and other means of transportation except taking a taxi are basically walking, and the air conditioner is a bit noisy.
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Guest User
Deluxe Room King
Stayed in Jan 2024
Family
16 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Beautiful environment, delicious food, no problem calling a taxi for transportation, the hotel can provide bicycles, 20-40 minutes to the main attractions in the old town. The service is very good, it is a good hotel, but compared with other similar luxury hotels, there are fewer activities or experiences.
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dawn80h
Takagamine Deluxe Room King
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very satisfied with the stay experience. The room is large and clean. We booked 2 rooms for a family trip. The housekeeper Carina upgraded it to a villa for everyone to stay in. The housekeeper service is very good and considerate. The whole family is also very satisfied with the hotel's travel photography during the Chinese Valentine's Day. We look forward to staying next time.
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Guest User
Deluxe King Room with Garden View
Stayed in Apr 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The room is great, the environment is very beautiful, the service is superb and recommended
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Guest User
Deluxe King Room with Garden View
Stayed in Sep 2023
Family
2 review
2.7/5
Posted on Oct 29, 2023
I checked in late, and the staff didn't give any introduction at all, and I didn't know where the specific facilities were. The welcome fruit was taken away the next day before I could eat it. The quality of the bath products was very poor, and the toilet paper was also made of very thick and poor quality. The tea bags in the room are worse than the free tea bags in public spaces. I don't understand what the difference is. The breakfast was not delicious, nor was the dinner. The cake in the children's dinner set had a refrigerator smell. The whole room is very long and narrow. Watching TV feels like it is right in front of your eyes. The bathroom aisle is very narrow, which is just right for children to pass through. There is no room to open one more box. Only the public spaces are better, and the accommodation experience is average. It’s ridiculous to benchmark aman. There are a lot of spider webs on the railings of the aisle. After dinner, I had already signed the bill, and when I checked out I had to sign again. I was just about to reason, but luckily the other party realized the mistake himself and was speechless. Except for the hot springs, which are more holiday-like, all other aspects are average.
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beB0LD
Deluxe King Room with Garden View
Stayed in Aug 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 1, 2023
I spent four days in Kyoto and experienced Roku Kyoto near Kinkakuji Temple for one day. The scenery on the mountainside is pleasant. The overall feeling is full of details. It pays attention to environmental protection. Parking is free. There are welcome snacks when checking in. I regret not taking this mascot with me. It is so cute. The bed was very comfortable and I was so tired that I fell asleep in seconds. The breakfast variety was not as rich as Westin's. There is no need for a garden view room. You can't see the distant scenery. The swimming pool is warm and very comfortable.
All in all, it’s a hotel very suitable for relaxation and leisure~
Recommend to all couples and homies.
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6/13
Peilaijieke
Takagamine Deluxe Room King
Stayed in Apr 2024
Family
137 review
5.0/5
Outstanding
Posted on May 16, 2024
The environment is very good, next to Aman, and the price-performance ratio is relatively high
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Xinjiapowangjunkai
Deluxe Room King
Stayed in Feb 2024
Couples
12 review
2.5/5
Posted on Apr 1, 2024
The room was okay, but the service was very poor. They even talked about Hilton's luxury service. The service couldn't keep up. I called him to bring my luggage and it took 10 minutes to get through. He told me that if breakfast arrived before 10 o'clock, I would have to queue up. . Such a service plan for a 6,000 hotel is unheard of. The hotel's mini bar is all charged, which is really stingy. Regarding the service staff, it can be seen that the hotel hires mostly Filipino maids to save money. Don't expect too much from the service bar. For hotels in the same price range, it is recommended to choose fufu.
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Anonymous User
Deluxe Room King
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The surrounding environment of the hotel is very good, the hot spring pool needs to be reserved in advance, and the restaurant is great!
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Guest User
Deluxe King Room with Garden View
Stayed in Feb 2024
Family
2 review
3.2/5
Posted on Mar 6, 2024
Communicate with the hotel in advance that you have a baby and need to install a playpen in the room in advance. Because the check-in time was late, nothing was prepared when you arrived at the hotel. There was no drinking water after arriving in the room, and it was not delivered two hours after ordering water.
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Guest User
Deluxe Room King
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 26, 2023
You get what you pay for, the hotel has unparalleled views, good service, and it’s comfortable with few people. It’s worth choosing.
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Lvxingzhezaizheli
Deluxe Room King
Stayed in Nov 2023
Solo travelers
17 review
3.0/5
Posted on Dec 25, 2023
The room and view are very nice, but the service is not good at all! The doorman was very reluctant to help with luggage…