Aman Kyoto

Located in the northwest of Kyoto, on a mountain near the famous Kinkakuji Temple, it is very quiet. The Japanese food at the entrance of the hotel is extremely exquisite, both in terms of food and tableware. After each dish is served, the waiter will explain it in detail, which is very important for foreign guests. The hotel environment is superb, very suitable for strolling and thinking. There is also an easter egg. When I went out to book a hotel car, I didn’t see the bill when I checked out. I found out that it was free after a special reminder. It was quite unexpected. Turn left when you go out of the hotel, and you will reach Yingfeng in less than 10 minutes. There are several small temples. It is not well-known, but it is extremely quiet, especially suitable for people who like quietness.

We booked 3 rooms, 5 big and 1 small. It snowed in Kyoto on the second day of our stay, which was quite special. Although it was during the Spring Festival, the whole hotel was very quiet. It was built on the Dawen Mountain. The rooms were minimalist and the facilities were first-class The service was very thoughtful. I felt that I was "being watched all the time". I was notified to clean the house as soon as I went out. But one night when I went back, I guess they didn't expect us to come back early. A cleaning agent was left in one of the rooms. They knew that there were children staying, and they specially prepared children's story books. The breakfast was a set meal. Japannese cuisine is also more suitable for Chinese people, but the quantity is a bit too large. Finally, when we checked out, Aman, who knew that we were going to Tokyo, helped us contact the pick-up service.

I went to Aman Kyoto with high expectations, but was greatly disappointed. The hotel is in a narrow mountain stream, with some trees in front of the guest rooms. There is a stream that is about to dry up behind. The room area is very small. The rooms on the first floor can be opened to the outside, but there are trees and rocks outside. The rooms on the second floor can only look at the trees at the door. The room design is old, the wood bathtub is black, and one day it broke and could not be filled with water. What is more incomprehensible is that the hotel's sheets are very old and have a hole. The bedding has not been changed for three days, and I have lived with the holed sheets for three days. Some people are polite and warm in service attitude, but some are stiff in attitude. The most terrible thing is the hotel's dry cleaning service. The hotel does not have its own laundry room, and it outsources the laundry. The clothes cannot be washed clean at all. I said that it was not washed clean. A man in the hotel said: The laundry room has been cooperating for many years and it has always been like this. If it is washed clean, it will damage the clothes. I wiped the stain with the hotel's water and a small toothbrush dipped in soap in front of the male waiter, and the stain disappeared immediately. But the waiter said that the dry cleaner cannot use water and a small toothbrush, so it cannot be washed clean. After returning to China, I sent the clothes to the dry cleaner again, and all the stains were cleaned. Pros: The hotel breakfast tasted good, but the cooking methods were almost the same every day, and only the fish species were adjusted. Experienced Aman: Beijing, Shanghai and Kyoto, the best one is Shanghai, with picturesque scenery, warm service, small animals and children to play with, and a good restaurant Beijing's rooms also feel average, and the service is much worse than Shanghai. One thing is that there is a small door to go to the Summer Palace for a morning run 🏃 In recent years, the hotels that feel better are Shanghai Aman and Beijing Mandarin Oriental Shanghai Bulgari's room has a sewer smell, and the breakfast is also extremely unpalatable

滿意，滿足

As a noble among hotels, this price certainly makes us expect a lot. The selling point of Aman Kyoto is the garden. I think this is also very good in the hotel environment all over the world. The environment is very beautiful and the air is fresh. It is very comfortable to stay in the hotel without going anywhere. It is suitable for vacation. It would be a pity to visit tourist attractions. But compared to the garden, what impressed me most was the service. I used to think that the services of five-star hotels were similar, but when I saw the staff here, I really felt that they put the service awareness into their hearts. They didn't say no to any of our requests throughout the whole process. For our living habits, they would remember and prepare what we needed every day. The staff's English is much better overall, and they can communicate in English without any obstacles. We didn't want to waste the breakfast bread, so we asked the staff if we could pack it up and waited for a long time. What we got was a bag of bread that was sealed in plastic and put in a paper bag. What shocked me most was that after we arrived at the next hotel, the staff of this hotel told us that Aman contacted them and asked them to prepare to receive us. We thought about it carefully, and the only possibility was that they asked them to call a taxi, and they knew we were coming here to stay. This detail really touched us. The disadvantage is that the transportation is very inconvenient. After all, it is in the mountains, so there is such a good view. The room facilities are just ordinary five-star standards. There is no private hot spring and no gym in the whole hotel. In general, the price is very expensive, but my family said that they are still willing to experience it if they have the opportunity. Staying in the hotel and enjoying the meticulous, home-like service and beautiful scenery is luxury enough.

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