Suiran, a Luxury Collection Hotel, Kyoto Reviews

The hotel is nested in a quiet corner, within walking distance of Sagaogurayama Tabuchiyamacho. Im however a bit disappointed with the limited facilites it offered when compared to the price we paid. We stayed in the Tsukinone Twin Room which is on the third floor of the building. The view is pleasant. The room is of decent size. Yet there were no public onsens. We need to pay YEN5000 for 45 minutes and there are only 2 private onsens. For more luxurious rooms with private onsen, the one I visited was on the ground level with no views as it were by the pathway to the reception , separated by wooden planks. We paid around Yen5000 for the breakfast in the hotel, Both western and japanese breakfasts were offered. We tried both. It is of standard. The 4 different juices presented on the top of the bento box was impressive. The vaccinity is pleasant. We could walk to the train station, the tourist rown area , the nearby parks and the world heritage sites. Nice area .

The location is the best in Arashiyama. It sits right next to Katsura River. We enjoy the welcome drink with a very good view of the river. The food is excellent, and staffs are very friendly and helpful.

Perfect service and facilities!

One of the most beautiful hotels I’ve ever stayed at. 12/10 recommend

Excellent

A very good stay experience. The location is very good, very close to the various attractions in Arashiyama, about 10 minutes on foot, quiet in the bustling city. But it takes more than 10 minutes to walk to the station, etc. If you are carrying luggage, it is still a bit inconvenient, you can take a taxi. Because the red leaf season is very expensive, we booked a basic room type, which was allocated on the 2nd floor, but the view from the balcony is very good, with red leaves and Arashiyama in the distance. The room is quite satisfactory, and the luxury hotel is average. The service feels very individual. The front desk reception we just checked in was very polite and very good. When we checked out, we felt just so-so, a little arrogant. The hotel is not big, but the landscaping is beautiful, one step at a time. Especially the small courtyard opposite the restaurant, it is very enjoyable to sit on the bed during breakfast, and there are two black cats in the yard. We took a lot of satisfactory photos in the hotel, the key point is that there is no one! As for additional services, since our room did not have a bath, we tried the private baths in the hotel. There are two private baths next to each other. The bamboo forest environment is very good. I personally recommend the one inside. However, you need to make an appointment in advance, and the service fee is more than RMB 200. Before leaving, I asked the hotel to help reserve a taxi from Kyoto Station, which cost about RMB 200, which was very convenient for catching the plane.

The room facilities are only average at this price, the service is OK, the environment is good, the yard is beautiful, it is very close to Togetsukyo Bridge, and the hotel tea room has a view of Togetsukyo Bridge

I have been to Japan many times, but this is my first time to experience a traditional Japanese hotel. I took the train to Arashiyama Station and walked all the way to the hotel to enjoy the beautiful scenery. The hotel is also full of beautiful and exquisite scenery. The staff are very enthusiastic, and the afternoon tea and breakfast experience is also very good. When we left, there was a car to take us to Kyoto Station. I will choose this place next time I go to Arashiyama!

The location and environment are first-class, the hot springs are great, and the service is Japanese. However, it is surprising that no one helps with luggage when entering or leaving. Considering the price, you can just experience it. The cost performance is average

Very suitable for family travel, the service is very thoughtful, I especially like the layout of the room and various small details, the private bath is very clean.

High-quality hotel, elegant and comfortable. There is a lady at the front desk who speaks a little Chinese. She introduced the hotel in detail and gave suggestions for nearby sightseeing. She marked them on a small map and gave them to the guests. The room with private bath was very satisfying. Also, the hotel restaurant was great.

Super good, the main feature is the atmosphere, the room decoration is average, enough, mainly the geographical location and the convenient experience of walking in Arashiyama, the attitude of the service staff is super good, recommended!

The hotel's Wi-Fi is very poor, and the signal is intermittent. There is no signal in the room. Very uncomfortable😣 In addition, the hotel does not have Chinese service. I booked two single rooms for 2 nights and the cost was nearly 30,000 RMB.

The hotel environment and service are impeccable, but the old facilities are a bit high for the price.