Anonymous User
December 22, 2023
The location is not very convenient, there is no room service, and eating is very, very, very inconvenient. The hotel does not have any facilities, no ski slopes, no hot springs, only 6 rooms and a small Italian restaurant where breakfast and dinner are served. The breakfast is Western style and is exactly the same every day. The taste is very average and there is no choice. It ends at 9 o'clock at the latest. It is very difficult to get up to eat in the winter, otherwise there will be nothing to eat. The floor where you enter the room is the living room, and the floor below is the room, with only stairs. We just left the luggage at the door and carried it down the stairs one by one, which was very difficult. The hotel service at this price is really not good. The attitude of the staff feels very pushy and there is basically no service. If you ask for anything, their answer is basically a polite refusal. Generally, it is sorry that our regulations do not allow it. For example, when a child suddenly has a high fever, we ask if we can have the child's breakfast in the room. We go get it ourselves to prevent the child from being blown by the cold wind. They say no, and in the end we have nothing to eat, which is not humane at all. We drove down the mountain to the convenience store to buy many of our meals and eat them back. . . Fortunately, we rented a car, otherwise we wouldn’t have eaten anything at the hotel. . . Stayed here for four days, except for breakfast, there was a convenience store every day. We asked him to clean when we went out, but when we came back, no one cleaned. He insisted on cleaning when we were all in the room. He didn't care about the guests' time and feelings at all, and only did it according to their own ideas. It was okay to take pictures, but the lighting in the whole living room was very dim, relatively cold, and there was no feeling of warmth. The overall experience can only be said to be completely not worth the price. I will not stay here again in the future. This is also a safe haven for friends who have these concerns.
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