Kusatsu-Onsen Hotel Resort

Kusatsu-Onsen Hotel Resort Reviews

Kusatsu-Onsen Hotel Resort

15-8 Kusatsu-cho Agatsumagun, Kusatsu Town, Agatsuma District, Gunma Prefecture, 377-1711, JapanView Hotel Details
Kusatsu-Onsen Hotel Resort
Kusatsu-Onsen Hotel ResortKusatsu-Onsen Hotel ResortKusatsu-Onsen Hotel Resort
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Kusatsu-Onsen Hotel Resort Guest Reviews

3.8/5
Good
73 review
Verified reviews
Location3.6
Amenities3.7
Service4.2
Cleanliness3.7
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All reviews(73)
Positive reviews(67)
Reviews with photos/video(22)
Friendly staff(21)
Awesome stay(15)
Relaxing hot springs(15)
Offers pick-up/drop-offs(14)
Delicious breakfast(5)
Negative reviews(6)
Ridwan islam (Ridwan)
Twin Room
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Jan 11, 2025
The view of the hotel room was fabulous and environment was also very good. Also, the onsen is very big. I would really love to give a next visit in this hotel again.
Joycewee0206
Japanese-Style Room (10 Tatami)
Stayed in Apr 2024
Couples
10 review
4.0/5
Very Good
Posted on May 3, 2024
Given that the hotel is abit old, the 3 star cleanliness is referring to the old facility at guy side onsen. It’s not maintain well and everything looks old. It’s 10mins walking distance to bus terminal and another 5-6mins to yubatake. Bonus point gives to free shuffle from/to daitokon with the very precise bus schedules. Room is clean but bear in mind, it’s not non-smoking hotel so might have chance to smell cigarette smell in room. Fortunately, our room is good. Overall we satisfy with our stay at kusatsu onsen resort.
6/8
TH Chee
Japanese Western Style Room
Stayed in Apr 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jun 7, 2024
Stayed in Western Room which is around 65 sqm. Good value for monies with much to do inside hotel and surrounding area. Free shuttle service to Yubatake. Plenty of shopping and eateries in that area. Enjoyed meals in the hotel too.
Guest User
Twin Room
Stayed in Jun 2024
Travel with friends
38 review
3.0/5
Posted on Jul 5, 2024
Just 3 star resort and its service. Onsen good.
Mr.Machine
Japanese Style Room 10 Tatami
Stayed in Mar 2023
Family
16 review
3.7/5
Posted on Apr 2, 2023
Front staff con’t speak English but she try to help
Response from Property: Thank you very much for staying at Kusatsu Onsen Hotel Resort from among many hotels.We are sorry that we were unable to communicate well with you. From now on, I will make every effort to understand the customer's intentions as much as possible by making good use of translators and other tools.Thank you very much for taking the time out of your busy schedules to submit your comments.Kusatsu Onsen Hotel Resort Accommodation Department
Guest User
Twin Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I’m ferry happy
Legic
Japanese Style Room 10 Tatami
Stayed in Feb 2023
Couples
7 review
4.0/5
Very Good
Posted on Mar 19, 2023
Unsure if we were here in a low-season, but I feel like this place was very popular in the past and still has a lot of potential. Loved staying here. Only downside is that it's on top of a hill, which can be quite a walk if you're unfit haha.
Mimimi
Twin Room
Stayed in Dec 2024
Couples
18 review
3.2/5
Posted on Jan 25, 2025
Jinma hotels are very old A lot of things have aged A bit like the hotel in my parents' days Not very comfortable Personally I think it’s suitable for a group of friends to get together Not suitable for couples or families And it’s a long way from the scenic spot The only advantage is that he is in a hotel isolated from another tourist attraction There is a shuttle bus
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god. daniel
Japanese Style Room Without Bath 10 Tatami
Stayed in Dec 2024
Family
4 review
4.2/5
Very Good
Posted on Jan 22, 2025
It was a bit far to get to the center of Kusatsu, but there was a shuttle bus and it was quite satisfactory. The breakfast was delicious and I could rent a yukata. And the comic book store, table tennis court, and hot spring were also good.
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914 Lee
Japanese-Style Room (10 Tatami)
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The service staff is friendly, the room is retro but very clean, and there is a shuttle bus to the street, which is very convenient. One night and two meals is a good value.
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Shimizi🎵
Japanese-Style Room (10 Tatami)
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The service attitude is very good. Although the hotel is a bit old, it is very clean and cost-effective. I highly recommend it!
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_桜子
Japanese Style Room Without Bath 18 Tatami
Stayed in Sep 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 12, 2024
The food was delicious both in the evening and in the morning. There was a free shuttle bus to the Yubatake, so it was easy to get to! We stayed as a group and it was a great experience!
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007 macha
Japanese Style Room Without Bath 10 Tatami
Stayed in Feb 2025
Family
2 review
3.0/5
Posted on Mar 25, 2025
Pick-up and drop-off services to the ski resort, Yubatake, and bus terminal are available even before check-in, and luggage can be left there, making it very convenient for those who have transportation other than their own car.
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Guest User
Japanese-Style Room (10 Tatami)
Stayed in Jan 2025
Family
1 review
2.2/5
Posted on Feb 25, 2025
It would have been better if the room had been cleaned a little better. The food was ala carte, but there was plenty and it was delicious. As for the meal times, dinner started at 8:30, which made it difficult to go out after dinner. If you could choose the time of your meal, it would have been nice to be able to request this when making your reservation.
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Guest User
Japanese Style Room Without Bath 10 Tatami
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Great experience~ You can go to the hot spring anytime~ The outdoor hot spring is super fragrant! There was a heavy snow when we arrived! I felt the 50-degree hot spring with heavy snow outdoors! Great experience! The lady at the front desk was very nice. She didn't speak English very well, but she translated and explained to me patiently!
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