Top 5-Star Hotels in Kunshan

My recent stay at the Windsor Park Hotel Kunshan was exceptional. From the warm welcome to the impeccable facilities, everything exceeded my expectations. The staff was friendly and attentive, making me feel at home during my short visit. The hotel's facilities were perfect, with spacious and well-appointed rooms. The dining experience was a highlight, with delicious food served in a five-star setting. The only minor suggestion would be to clean the windows from the outside, as they appeared a bit dirty. However, this did not detract from the overall excellent experience. I highly recommend the Windsor Park Hotel Kunshan for a comfortable and enjoyable stay.

This hotel has good sanitary conditions Breakfast is nutritious and rich Must live every time you come to Kunshan Strategic location and convenient transportation Hotel prices are good and cheap Will come again next time the company is on business trip

The hotel's exterior is spacious and elegant; the interior design is beautiful and generous; the room layout is reasonable and clean, making people feel comfortable. The buffet restaurant has a rich variety of food, and the food is fresh and delicious. The service in all parts of the hotel is in place and responsive. The children's play area is clean and tidy, with suitable facilities, and the children have a lot of fun; the swimming pool is also very good, safe and clean. In short, I was very satisfied with the food, accommodation and entertainment this time, and I was reluctant to leave, so I extended my stay for another day.

I took my kids on a summer trip. At first, I booked the wrong room package and couldn't cancel it. Later, Xiao Guo from the front desk of the hotel was very helpful and helped to solve the problem. On the day of check-in, the hotel also upgraded our room and recommended nearby attractions and food. I really appreciate the help provided by this hotel. I recommend everyone to stay here and feel the warm service.

I was impressed with the front dest manager Daisy Wu whom gave a great help for my first stay in GE Summit Hotel. My highest command for her outstanding service. Thank you Daisy Wu.

Went on a national holiday with my mom and twins. Aaron attended us to right away and he even assisted us with our luggage to our room. The kid’s room was nice and had enough room for my two toddlers to play. Since it was a holiday, the Riverside Restaurant was a tad bit crowded. Despite the number of people, we were attended to by the staff and was given two high chairs that we need. They also replenished food and drinks on time. All in all, it was a pleasant stay in Paradox hotel. Their customer service is superb.

We spent 3 nights at the Fairmont on Yangcheng Lake recently the second week of Chinese New Year. The hotel and accomodation was excellent. We were kindly upgraded to the Fairmont Gold floor and were fantastically looked after by the team there. The rooms were large, with good facilities and quality finishing (loved the shower especially). The hotel has massive gardens and outdoor activities to do (we did some Archery) and is linked to a farm as well. It also has an indoor pool and gym area too. With the weather so cold the outdoor activities were limited (no Kayaking etc). It would have been good if they had a table tennis / pool table / darts area for indoor activities. With the location there are no supermarkets or restaurants near by so you are restricted to the hotel. The breakfast buffet was expansive and great quality. The room service options were varied and good quality and they did have a Chinese restaurant open each night. The buffet restaurant is only open at night on the weekend. If we came again we would come in warmer weather when the water sports were open and the outdoor pool was open to really get the most out of the stay.

We chose the Crowne Plaza for its Western restaurant. Upon inquiry we asked about the restaurants and was sent to the 5th floor restaurant that only serves local cuisine. Again we asked the 5th floor restaurant where we can enjoy Western food. We were sent back down to the first floor where we found the western restaurant had closed down. It was upsetting to be sent from place to place and not properly informed about dining options. We had to enjoy a mediocre dinner in the nearby shopping center. The occasion was planned for the guest's bridal celebration dinner since she's leaving China and will get married abroad. I'm sorely disappointed in the uninformed restaurant manager and would hardly recommend staying at the Kunshan Crowne as the other Crowne Plaza's I've stayed at was a much better experience.

This time I experienced Kunshan New Harbor Hotel. The hotel's service is quite good and responsive, especially the customer service Yuan Dongge. The work is serious and responsible, warm and thoughtful. The rooms are clean and tidy and very comfortable. Parking is very convenient. Especially good dinner and breakfast, rich and delicious, a wide variety, a dazzling, completely satisfying our taste buds, the restaurant waiter is also warm and friendly, leaving us with unforgettable memories. The tickets for the gift of Tinglin Garden are also very in place. It is really a good time to eat, drink and play. We are too satisfied and have the opportunity to come again.

we were disappointed see that the gym and apart facilities were out of service. This is one of the reasons we chose to stay at the hotel. On arrival we were greeted well by the lady but a man made our check in very uncomfortable, by him whispering and looking at us then laughing. Not very professional. The hotel was very clean and we were happy with our room. It was nice to have tea and coffee at the room but had no sugar which is unusual. The price is reasonable but not so much without the spa facilities.