Wyndham Grand Plaza Royale Colorful Yunnan Guest Reviews
4.7/5
Outstanding
3648 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3648)
Positive reviews(3612)
Reviews with photos/video(313)
Delicious breakfast(166)
Friendly front desk staff(160)
Easy to get around(150)
Convenient for shopping(95)
Near shopping area(80)
Luxurious(21)
Excellent afternoon tea(21)
Great swimming pool(16)
Negative reviews(36)
Guy Adler
Deluxe Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
great hotel the room was big and comfy,good location,very nice stuff. excellent service
6/12
Response from Property: Dear guest, I am glad that you have spent a wonderful time in the hotel. I am also honored to see your recognition of the hotel service. Everything we do is to bring family-like warmth to every guest. We are really very pleased and honored to see your satisfaction and affirmation. Your comments are the best affirmation and encouragement for our service. Welcome to come home often!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
8 review
3.0/5
Posted on May 24, 2024
This hotel is fine. It has a comfortable bed and a decent breakfast buffet. It’s convenient for the subway or the large mall but you don’t get much of a sense of Kunming there.
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
LJRisai
Deluxe Queen Room
Stayed in Sep 2023
Business travelers
22 review
4.5/5
Great
Posted on Oct 21, 2023
Nice hotel with convenient location.
Room is big and clean. Good night drink is great service.
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,高興看到您對酒店服務方面的認可,我們所做的一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
Simba king
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
20 review
4.5/5
Great
Posted on Jul 25, 2024
The hotel was good ,
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
Guest User
Executive Queen Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Very good polaris nice
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
AJ2020
Deluxe Queen Room
Stayed in Jan 2023
Couples
19 review
5.0/5
Outstanding
Posted on Feb 4, 2023
This hotel is amazing, one of the best experience of all our trips around China. Staff are very friendly and helpful and they spoke good English. Breakfast was perfectly fine with a mixture of Chinese and western options. We had originally booked a deluxe queen room but the AC wasn’t working properly and the room became stuffy upon our arrival. We asked for help to fix it but the hotel offered us even a better solution. We were upgraded to a king suite, much bigger than our original booked room. This was a very generous offer. We will definitely come back to this hotel again in future.
Response from Property: Dear guest, I am very glad that you had a wonderful time at the hotel. I am glad to see that you recognized the hotel service. Everything we do is only to bring the warmth of family to every guest. See We are really gratified and honored by your satisfaction and affirmation. Your comments are the affirmation and encouragement for our best service. Welcome home often!
Chinnakone
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The best
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The room is clean, spacious and bright, with a great view. The service staff is enthusiastic and proactive, helping with luggage, and providing afternoon tea. It is a great stay experience.
Original TextTranslated by Google
Response from Property: Dear guest, I am glad that you have spent a wonderful time in the hotel. I am also honored to see your recognition of the hotel service. Everything we do is to bring family-like warmth to every guest. We are really very pleased and honored to see your satisfaction and affirmation. Your comments are the best affirmation and encouragement for our service. Welcome to come home often!
Yitouweixiaodemayi
Deluxe Queen Room
Stayed in Jan 2025
Other
15 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Very cost-effective hotel, very good service, clean rooms, complete facilities, convenient location. During the stay, the service in the lobby was very good, greetings were everywhere, fruits were arranged in the room, and there were drinks in the evening, which was very thoughtful. Highly recommended
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
Anonymous User
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
8 review
4.6/5
Great
Posted on Feb 7, 2025
The hotel is a little old, the carpet in the corridor is a little dirty, but overall it's good, the room service is very good, there is a very cute lady to serve sweet soup, the concierge at the door is average, I didn't take the luggage to arrive and leave, they pretended not to see it, the location of the hotel is OK, it's the first city of South Asian style, there are food, it's quite convenient
Original TextTranslated by Google
Response from Property: 非常感謝您對酒店的反饋,我們深感榮幸您對客房服務的讚譽,尤其是可愛的小姐姐提供的甜湯,在今後我們將繼續努力提高服務質量,使其更上一層樓。對於您提到的一些具體問題,諸如酒店略有年邁的外觀,走廊地毯清潔度不佳及前台服務的問題,我們已立即着手進行整改,以確保我們的服務和環境能滿足廣大顧客的期望。關於酒店周邊設施的便利,我們也將在未來進一步優化,為您提供更加便捷的旅行體驗。最後,我們將會持續關注顧客的需求和意見,不斷改進提升,力求讓您的下一次入住體驗更具舒適與滿意。期待與您的再次相遇!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The location is very good, it is very convenient to go to Dianchi Lake and the old street, and there is a comprehensive shopping mall next to the hotel. The hotel decoration and service are also very good. Water, light and drinks are provided, and the breakfast is rich. I took my children to Dali and passed by Kunming. I chose many hotels and finally chose the old hotel that was reliable. I recommend it
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Business travelers
28 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The front desk service was great, because we checked in after 10 o'clock, the hotel also upgraded our room type. The room was clean and tidy, without any odor. The hotel's breakfast was rich and varied!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
mozhi18
Deluxe Queen Room
Stayed in Dec 2024
Family
24 review
4.6/5
Great
Posted on Feb 6, 2025
The room is big and located in the commercial center. It's close to Haihong and Haigeng by taxi. Unfortunately, the equipment is a bit old, the air conditioner is noisy, and the bathroom light will suddenly go out like energy saving, and it went out several times in two days. I left my clothes in the room, but no one reminded me. I called and they sent them back. The things in my pocket are all there. The service is OK
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的寶貴反饋!我們深感抱歉,讓您的住宿體驗受到設備故障的幹擾。關於空調與浴室燈問題,對此我們立即着手拆檢並進行修復,確保未來入住的客人不再遇到同樣的問題。對於您的衣物管理,我們將優化流程,增加每日房間檢查以確保物品完整並提醒賓客確認行李。我們將以此為鑒,不斷提升服務質量。感謝您的理解與信任,我們期待在您的下次光臨中,能夠提供更加完美而安心的體驗。再次為此次不滿意的細節表達最誠摯的歉意。
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Other
6 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is clean and tidy. It is near the subway station and the transportation is convenient. The room was upgraded and I was very satisfied with the 4-day stay. Thanks to Manager Yao at the front desk for arranging the room.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The overall feeling is very good. The room is large and comfortable. The staff are very enthusiastic. The customer service manager Xiao Ma contacted and reminded us of Dali weather, hotel location and other information in advance. The sunrise view on the 3rd floor of Building 1 of the hotel is excellent. Good reviews 🙂
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您在酒店度過了一個美好的時光,也很榮幸看到您對酒店服務方面的認可,我們所做的事情一切都衹為每一位賓客帶來家人般的温暖,看到您的滿意和肯定,我們真的是非常的欣慰與榮幸,您的點評是對我們服務最佳的肯定與鼓舞。歡迎您經常回家!