Home Inn (Kunming Beijing Road Dongfeng Square Metro Station) Guest Reviews
4.6/5
Very Good
1022 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(1022)
Positive reviews(987)
Reviews with photos/video(123)
Easy to get around(204)
Close to metro(125)
Friendly front desk staff(83)
Convenient for shopping(36)
Average sound insulation(34)
Delicious breakfast(21)
Luggage delivery service(5)
Negative reviews(35)
Chinern14
Queen Room
Stayed in Sep 2024
Couples
8 review
4.5/5
Great
Posted on Oct 19, 2024
Very convenient location, walking distance to subway station. Just there are staircases to go thought before you can enter the hotel. See photo.
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Jacek
Queen Room
Stayed in Oct 2024
Solo travelers
21 review
4.2/5
Very Good
Posted on Oct 28, 2024
There is a single, slow elevator serving guests on 10 floors. It takes a couple of minutes to make an elevator trip. To make things worse, the reception is on the 3rd floor. The staff do not speak English but try to be helpful and respectful. There is not much to see in Kunming.
Response from Property: 尊敬的賓客,您好:首先非常感謝您的入住和詳細點評。正是如您一樣細心的客人對我們的督促和批評,才能使我們不斷發現工作中的不足,並獲得改正和進步。非常遺憾您在住店期間未能達到您的期望,您反應的相關問題酒店已着手整改。期待您的再次光臨,為您的下一次到來我們時刻等待着。
CINDY.P
Business Room
Stayed in Sep 2024
Travel with friends
3 review
3.7/5
Posted on Sep 19, 2024
If u stay at 11th floor, mean that u need to walk the staircase from 10th floor to 11floor. The lift is only carry till 10th floor. If u bring big luggage, then u need to call reception for help.
Response from Property: Thank you very much for your comments. I'm sorry to bring you a bad check-in experience. If you have any needs during your stay, you can contact the front desk. We will serve you wholeheartedly! Find shortcomings from the details, maintain the good aspects, and improve the shortcomings. We always pursue the first guest to create a perfect check-in experience. We believe that there will be a new experience the next time you check in. We sincerely invite you to come again.
Guest User
Double Room A
Stayed in Nov 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Nov 19, 2024
The first time was great so i booked.it again. Great service as always
Response from Property: 尊敬的賓客:您好!感謝您選擇如家酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的昆明之旅變得輕鬆愉快順心,期待您的再次光臨,感受如家neo-昆明北京路東風廣場地鐵站店不一樣的風采。
Brian
Queen Room
Stayed in Aug 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Excellent location next to the metro station and a big mall. The room was clean and comfortable.
Response from Property: Dear guests: Hello! Thank you for your five-point comment! Every city will always have a reason to make people miss it. Every season has the scenery we can't give up. Every hotel has their sweet and warm memories. I hope that Home Neo-Kunming Dongfeng Square Subway Station will be the warmest and most unique one in your memories. Come back often. I wish you all the best!
EMILY
Double Room A
Stayed in Jan 2023
Couples
4 review
5.0/5
Outstanding
Posted on Feb 12, 2023
Perfect location just above metro line. The room was clean and nicely decorated. Breakfast was good also for vegans
Response from Property: 尊敬的賓客: 您好! 感謝您對如家的信賴與選擇! 從您步入如家的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,如家就是您在昆明温暖的家外之家!常回家看看! 祝: 安好!!
Anonymous User
Double Room A
Stayed in Jul 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 22, 2024
Not to bad
Response from Property: 尊敬的賓客,您好,非常感謝您的入住與點評!感謝您的意見,在您入住期間,適逢滿房,遊客較多,請見諒!我們將會加強對酒店軟硬件設施以及服務質量的提升,如家酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓賓客入住有更為舒適整潔的環境,希望賓客下一次光臨有一個全新的感受!熱切期待再次光臨驗!
Guest User
Double Room A
Stayed in Jul 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 16, 2022
Great location, helpful and friendly reception, clean and nice, super comfortable bed! I'll come again!
Response from Property: 尊敬的顧客:感謝您的入住與點評,您的肯定是對我們最大的鼓勵,能為您提供舒適的住宿環境和優質的服務,我們感到十分榮幸,期待您的再次光臨,祝您每天開心。
DorotaGZ
Queen Room
Stayed in Aug 2022
Couples
26 review
4.2/5
Very Good
Posted on Aug 7, 2022
Good location, quiet at night, new and modern hotel. Poor breakfast with no real coffee.
Response from Property: 尊敬的賓客: 您好! 感謝您對如家的信賴與選擇! 從您步入如家的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,如家就是您在昆明温暖的家外之家!常回家看看! 祝: 安好!!
Jongho
Queen Room
Stayed in Jan 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 31, 2022
Good, much more than my expectations. Recommend!
Response from Property: 您好!非常感謝您選擇我們酒店以及對我們酒店的認可!很高興能為您的出遊帶來美好的時光。您的認可給予酒店很大的鼓勵,也是我們進步的動力,我們會繼續保持以客為尊服務至上的服務理念,致力讓每一位賓客享有賓至如歸的入住感受;歡迎您再次光臨。
Guest User
Double Room A
Stayed in Aug 2022
Booked for others
1 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Good service, good hotel
Response from Property: 尊敬的賓客: 您好! 感謝您對如家的信賴與選擇! 從您步入如家的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,如家就是您在昆明温暖的家外之家!常回家看看! 祝: 安好!!
Guest User
Business Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The room is very comfortable, the environment is also very good, and the flowers in the yard are also very beautiful. It is located in the center of the ancient city, and the geographical environment is good. The room is clean and sanitary. The boss is super nice and enthusiastic. He will introduce various places to eat, drink and have fun. It is very suitable for people like me who don't want to make a guide. Let the boss recommend a place to eat. The food is also delicious, and the price-performance ratio is also very high. It is very cost-effective. I haven't washed my clothes for a few days. There is a washing machine here to wash clothes, which is good. When I came, the boss came out to pick me up. When I left, the boss was eating. I said I would leave by myself. The boss immediately got up and said he would send us off. I was really sorry. The service was so enthusiastic and good. I will stay here next time. The experience is perfect💯!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Home Inn. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Kunming easy, pleasant and smooth. We look forward to your visit again to experience the different style of Home Inn neo-Kunming Beijing Road Dongfeng Square Subway Station.
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
1. The location is very good. It is at Dongfeng Square subway station. The nearest one is Exit F, but there is no elevator. If you have a suitcase and need to take the elevator to get out of the subway station, you can take Exit A. The hotel is at the intersection. It is located in the center of Kunming, surrounded by several large shopping malls such as Hang Lung Plaza. It is very convenient to travel and eat. It is less than 2 kilometers away from Kunming Old Street, and you can walk back. It is also very close to Kunming Railway Station, which can be reached in less than half an hour.
2. The room is standard with Home Inn, the pillow is very comfortable, the disposable products are standardized, and the toothbrush is small-headed and soft-haired, which is well received. The toiletries are in large bottles, and the shower gel is colorless and transparent, which is more reassuring. The only drawback is that the bathroom exhaust has some problems and will smell. If someone smokes in the surrounding rooms, you will smell the smoke in the bathroom, and you have also smelled urine in other rooms.
3. The staff service is very good. There is a long staircase at the entrance of the hotel. You can ring the doorbell to ask the staff to help carry the suitcase. When checking in, the front desk lady sent rose tea. When the room needs mineral water and toilet paper, just make a phone call and the robot will deliver it quickly. Although the breakfast is not very extensive, it is rich in variety and you can also ask the canteen sister to cook rice noodles.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Home Inn Dongfeng Square Subway Station and sharing your stay experience. I am really touched by your comments. I am glad that the hotel can bring you a wonderful time. Your praise really gives us great encouragement. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!
Guest User
Double Room A
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Location: Very close to the subway station (Line 2 and 3), a little over 1 km walk to Cuihu Lake, very convenient, and there is Hang Lung Plaza nearby
Service: The staff is warm and welcoming, and the attitude is very good👍
Environment: Homelike unified style, simple and comfortable
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing our hotel and recognizing our hotel! Your recognition is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain the service concept of customer-oriented service and welcome you to visit again.
Guest User
Double Room A
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The environment is clean and comfortable! Because there is a flight of stairs to the hotel lobby, the security guards are off duty, and the front desk lady took the initiative to help with the luggage. The lady helped to lift the large suitcase directly. The service is in place, recommended! The location is also convenient for travel!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Home Inn. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Kunming easy, pleasant and smooth. We look forward to your visit again to experience the different style of Home Inn neo-Kunming Beijing Road Dongfeng Square Subway Station. Wish you all the best