Hotels in Waterfront, Kuching

Booked the family room for 3 nights. The room is spacious and comfortable. We were on the executive floor and has access to the executive lounge for complimentary breakfast and hi tea. Location is good as it's walking distance to padungan and waterfront. lots of eateries nearby. Only a small flaw is the bathroom esp the toilet bowl can be cleaner as we found stains on the toilet bowl. Otherwise all good.

Good hotel, warm welcome from the reception staff, checked in around 11pm, with warm smiles and greetings, professional command of english from the lady. The lobby looks good, with the calming music. But up to the floor, cigarette smells also welcoming you, when lift door opened, still need to control and charge penalty to those smokers smoke inside the room. The bathroom area was in 5-10% brightness near dark, the room lightings also not bright and relax enough, the furnitures are quite run down already, suggest to renovate the lights and the room facilities. The greetings and hospitality tip top, facilities to be improved. Overall good one night stay for business traveller. Keep up the good work.

Have been to Kuching couple of times but 1st time staying at this hotel, chose it due to proximity to the Waterfront. Stayed at the King size room with a view of the DUN building and waterfront, can watch light shows every night from the room at 6th floor. Room was very spacious. Hotel is old, the mirror door was cracked. My concern was that as the hotel is linked to a mall and the mall share the same lift with the hotel, it keeps the lifts busy and us hotel guests have to wait for the lift and some non guests were able to access the rooms level if they just stayed in the lift even though they intend to access the mall, which I witness many times. Weirdos from the mall can just come knocking at your hotel room since they can just follow you to your floor without having to tap hotel card in the lift! To me this is a security and privacy concern to the safety of hotel guests. By right, non guest should only be able to access the lift up to the lobby or use a separate lift that doesnt give access to the pool and rooms. Or the lift to the mall for hotel guest be kept separate. Breakfast spread was good though I find ex at RM30-40 for my 6 year old. She could eat breakfast for free in european hotels. Pool water is also cold as you don't get the sun in. Hotel staff are all very helpful.

I had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable, making it easy to relax after a long day. The location is strategic, with easy access to nearby attractions, restaurants, and public transportation. Despite its prime location, the hotel offers very reasonable prices, making it a great value for money. The staff were also friendly and attentive, ensuring a pleasant experience throughout my stay. Highly recommend for anyone looking for a comfortable and well-located hotel without breaking the bank!

I was a bit disappointed with my stay. Prior to check-in, I had sent a message via chat and also called directly to request a simple anniversary decoration in the room. I was assured that a basic swan towel deco could be arranged. However, when I arrived, there was nothing prepared at all. It was quite disheartening, especially since this stay was meant to be a special occasion. In addition, I noticed that there was no tissue box provided in the room, and the one in the bathroom had not been replenished. We had to make do with just toilet paper. The bidet pipe was also leaking, the floor was wet. I attempted to contact reception and housekeeping, but the in-room phone was not functioning at all, leaving us with no way to communicate our concerns during the stay. Made it seem like its there just for decoration. These may seem like small issues, but as a guest, it’s the little touches and attention to detail that make a hotel experience memorable. I wasn’t expecting anything extravagant, just the basic comforts and a gesture that was promised. Unfortunately, this time, the experience fell short. But the view was amazing though.

Drastic improvement of maintenance and housekeeping needed. This hotel is surely not a 4 or 5 star hotel. I checked in late at night and the rooms had no bath towels, no hand towels, no floor towels. This was rectified when I went down to the reception. However for the next 3 days, my towels were not replaced and in fact my smaller towels were taken away and never replaced. The washroom pattern is 1990s very spartan but clean.The aircon was not cool enough leading to a rather uncomfortable sleeping environment. If mine was the only room experiencing these issues, the hotel would be forgiven. But my group had total 5 rooms and all experienced the same issues. The location of the hotel is fabulous. The breakfast is good. The rooms are very good size and generally clean. The shower pressure is awesome. It is really a shame that the upkeep and software of this hotel just does not cut it. Built in 2018, the hotel looks like it was built in the 1980s. I am sad to report such bad reviews but it has been a disappointing stay especially when the price paid does not commensurate with the quality.

Overall hotel is okay, nearby to many attractions. Hotel is clean, but toilet don’t have bidet, in my opinion should have bidet. Then, car park is limited who travel drive to Kuching.

The staff at this hotel were incredibly welcoming and helpful throughout our stay. We loved the convenient location close to major attractions. We highly recommend Tune Hotel for its serene atmosphere and customer service. A big thumbs up!

Hotel near to the town. It takes 5 minutes to the mall, waterfront and places to eat. The room is clean and friendly receptionist.

Love it , but pls take note the hotel cannot issue 2 room access cards 💳 and I’ve tried to say if I can make additional payment for a second card but then again no. Other than that, all is perfect , room and toilet is super clean and surrounding is pleasant