Telang Usan Hotel Kuching Reviews
Telang Usan Hotel Kuching
Ban Hock Road, Kuching, Sarawak, 93732, MalaysiaView Hotel Details
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Telang Usan Hotel Kuching Guest Reviews
4.2/5
Very Good
186 review
Verified reviewsLocation4.3
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(186)
Positive reviews(178)
Reviews with photos/video(58)
Friendly staff(30)
Awesome rooms(28)
Delicious breakfast(10)
Perfect for business trips(9)
Large rooms(9)
Classy environment(8)
Great value for money(8)
Located downtown(6)
Negative reviews(8)
Zuhilmi
Standard Single Room
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Jan 10, 2025
Good and very clean place
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.! Dear Valued Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching, The Fact that you choose Telang Usan Hotel (Kuching), is an honour to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel we overlooked then please let us know. Looking forward to welcoming you again soon. Regards, Customer Service Agent
Guest User
Standard Double Room
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Aug 10, 2024
Staff was good. The free breakfast was amazing and delicious too. Highly recommended. The room was clean and spacious for the price
Response from Property: Warmest greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching. The Fact that you choose Telang Usan Hotel (Kuching), is an honor to us. We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
Anonymous User
Standard Single Room
Stayed in Jun 2024
Solo travelers
15 review
Posted on Jul 18, 2024
An Old but quite well maintained hotel. Simple set menu breakfast provided with the room at very reasonable rates. However cleanliness can be better as small ants can be seen crawling even unto the bed. Overall stay is average.
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.! Dear Valued Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching. The Fact that you choose Telang Usan Hotel (Kuching), is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel we overlooked then please let us know. Looking forward to welcoming you again soon. Regards, Customer Service Agent
Alex Chai 32
Standard Single Room
Stayed in Oct 2024
Solo travelers
10 review
Outstanding
Posted on Dec 10, 2024
Nice place to stay
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching, The Fact that you choose Telang Usan Hotel (Kuching), is an honour to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
Anonymous User
Standard Single Room
Stayed in Jun 2024
Solo travelers
24 review
Amazing
Posted on Jul 5, 2024
Cannot deny it was n old hotel. But they took great care of it..A few times staying here. Worth every penny staying. Breakfast were marvellous and staff are friendly
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching. The Fact that you choose Telang Usan Hotel (Kuching), is an honor to us. We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
2 review
Outstanding
Posted on Dec 31, 2024
very comfortable. room service food also good. not disappointed. overall good. will repeat again stay there next time.๐๐ป
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching, The Fact that you choose Telang Usan Hotel (Kuching), is an honour to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
oe
Standard Double Room
Stayed in May 2024
Couples
5 review
Posted on Jun 11, 2024
:( Budget hotel expected to have dirty pillow ( without cover ) and even the pillow was hollow and I didnโt have a gd night rest. Wonโt return again
Sha... .....
Standard Twin Room
Stayed in May 2024
Business travelers
11 review
Very Good
Posted on Jun 4, 2024
Today.. Based on check out date...i decided to go to the hotel cafe to have my breakfast.. Last trip I didn't take the breakfast even thou the price I paid including breakfast.
Services and serving can be improved next time....time consuming......For suggestion, try to provide more easy access on water.. Plain water either cold or hot... Instead only a selection of coffee or tea in one time serving..... I missed the old buffet hotel breakfast at this hotel last time.. But I acceptimg the new ideas of serving breakfast by selection on provided menus.... It's good and just have to be fast.
Anonymous User
Standard Double Room
Stayed in Jul 2024
Couples
1 review
Amazing
Posted on Aug 31, 2024
Has been here twice & its worth our money.
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching, The Fact that you choose Telang Usan Hotel (Kuching), is an honour to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
KANG CHING
Standard Twin Room
Stayed in Oct 2024
Family
3 review
Posted on Dec 2, 2024
Oldish and very transitional deco with native flora and fauna . Smoking room smell but shower was strong
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
56 review
Amazing
Posted on Apr 27, 2024
Very good and clean hotel..room size big..high water pressure.warm welcome by receptionist..value the money
Response from Property: Warmest greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching, The Fact that you choose Telang Usan Hotel (Kuching), is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
Alicies
Standard Double Room
Stayed in Aug 2024
Couples
22 review
Posted on Oct 24, 2024
Facilities was look old, clean environment.
The aircond need to repair cuz not so cold
Response from Property: Dear Valued Guest,Thank you for bringing concern to our notice. We are committed to addressing it as soon as possible. Weโre currently working to find a resolution. We do apologies for any inconvenience we might cause, and looking forward for welcome you back to staying with us.Best regards,Customer Service Agent
Coffee Time
Standard Twin Room
Stayed in May 2024
Business travelers
19 review
Very Good
Posted on Jul 31, 2024
Having good sleep there. โ๏ธ
Response from Property: Warmest greetings from Telang Usan Hotel, Kuching.!Dear Valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching. The Fact that you choose Telang Usan Hotel (Kuching), is an honor to us. We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel we overlooked then please let us know.Looking forward to welcoming you again soon.Regards,Customer Service Agent
CHIN HIN
Standard Twin Room
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Aug 14, 2024
Booking comes with breakfast, at our request (because we need to go out early), the hotel even packed the breakfast for us to take away. This is a plus point.
However the room is quite small, bedsheet has a funny scent. Had to ask front desk to change the bedsheet for me after the first night. However the changed bedsheet still had an unpleasant scent. Probably because of the laundry side. Generally good except for the bedsheet issue.
Response from Property: Dear Valued Guest,Thank you for bringing concern to our notice. We are committed to addressing it as soon as possible. Weโre currently working to find a resolution. We do apologies for any inconvenience we might cause, and looking forward for welcome you back to staying with us.Best regards,Customer Service Agent
Enjeily
Standard Double Room
Stayed in Jun 2024
Other
58 review
Very Good
Posted on Jul 25, 2024
The hotel is under renovation, and the room quite nice for a few days stay. Their customer service is also good
Response from Property: Warmers greetings from Telang Usan Hotel, Kuching.! Dear Valued Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuching. The Fact that you choose Telang Usan Hotel (Kuching), is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel we overlooked then please let us know. Looking forward to welcoming you again soon. Regards, Customer Service Agent
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