Serapi Hotel

Serapi Hotel Reviews

Serapi Hotel

Wisma Ung Hwa Geok, Kampung Bandarshah, Kuching, Sarawak, 93400, MalaysiaView Hotel Details
Serapi Hotel
Serapi HotelSerapi HotelSerapi Hotel
Check available rooms for your travel dates
We Price Match
1 night

Serapi Hotel Guest Reviews

3.5/5
11 review
Verified reviews
Location3.7
Amenities3.5
Service3.5
Cleanliness3.4
Filter by:
Sort by:
All reviews(11)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(3)
WillieC
Queen Room
Stayed in Nov 2024
Business travelers
18 review
2.2/5
Posted on Nov 29, 2024
Bad room experience without window and bathroom without sufficient hot water.
Wah Kuan
Queen Room
Stayed in Nov 2024
Business travelers
12 review
3.7/5
Posted on Dec 10, 2024
Check in service is great and fast. Breakfast also acceptable for this rate.
Kwan
Queen Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
No bad beside is hospital . Easy out and in . And cleaning service no bad also
JRIDZWAN
Queen Room
Stayed in Aug 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Value for money
Abd Roofi
Queen Room
Stayed in Apr 2024
Other
2 review
4.2/5
Very Good
Posted on Apr 28, 2024
goood
XueZue
Family Room
Stayed in Dec 2024
Travel with friends
9 review
2.5/5
Posted on Dec 6, 2024
upon arrival was greeted but while at the counter the female employee was a bit rude using language. It's okay. The room is ok.. but the toilet is not satisfactory with the smell and is a bit slippery. Only 2 days left to request room service but no action was taken and towels were not changed and trash was not removed.
Original TextTranslated by Google
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 12, 2024
Staff are the friendliest. Best value for money hotel room in Kuching. Good service. Clean comfortable room. The restaurant serve very nice food at reasonable, affordable price - not the usual hotel food price. Great location away from the noise of the city. Walking distance to some of the best places to eat local food in Satok area.
Guest User
Stayed in Dec 2023
Other
1.0/5
Posted on Dec 2, 2023
One of the WORST hotel restaurants! Servers only refill our drinks halfway through the event. Guest has to get up from their seats to refill their own drinks! Servers don’t understand the simplest instructions…asking for cutlery for our table FOR EVERYONE, and they gave us only ONE SET! Never NEVER order their beef ribs they are AWFULLY tough! And i took forever for them to finally cut it into bite size pieces. Again no cutlery given! Food wastage - asked for plastic bag to “tapau” back the food but was turned down by the supervisor. Saying that the hotel doesn’t allow to take back the food? So all the food goes to waste? Very rich concept for a shabby hotel to allow wastage. Overall, I’m frustrated with the service tonight! Really bad