Swiss-Garden Beach Resort, Kuantan

Breakfast selection is too basic compared to the price. Room ok and comfortable Limited pool for children especially kids aged 10 to 12 yrs..

I spent 3 days 2 nights here with my family for vacation. From the moment we arrived, we were greeted with warm hospitality that made us feel right at home. The process, from unloading our luggage to checking in at the reception, was smooth and efficient. The porter and reception staff were polite and beaming with smiles. We stayed in a studio room, as we needed more space for our active child to move around. The room was in tip top condition—spacious, newly renovated with chic design, and maintained at the highest level of cleanliness. I would say, what you see on Trip is exactly what you get! I want to give special recognition to the Swiss Care team, especially a sweet and polite lady named Sihma (Swiss Care #1), who promptly and efficiently responded to all of our calls. She went the extra mile to ensure all our reasonable requests were met. The swimming pool attendants were diligent in their duties, ensuring the safety of all swimmers. Syed Lukman is one of them. The breakfast provided was consistently replenished to accommodate all diners. I especially enjoyed the nasi lemak on the second day—the meat was tender, perfectly spiced, and juicy. Kudos to the chefs and café staff for their excellent skills! I also noticed that a few middle-aged Malaysian aunties were employed as part-time workers in the café during the busy weekend. Despite their age, they worked efficiently and professionally. I think this is a commendable practice, providing job opportunities while boosting the local economy. The lobby and main facilities were a bit run-down, but I didn’t mind since they are currently undergoing upgrades, which are expected to be completed by next year. I’m excited to return when the renovations are finished!

Good service.

Very nice pool for kids.spacious room But musty smell in the room..

The room is newly renovated but somehow there was some small ant crawling which did not quite bother us. Our kids love the water splash & slides very much & can play non-stop for the day. However, we had some bite spots on our body & wasn't sure it was bitten by bed bug.

Newly renovated rooms are great

Great stay. Very clean and convenient. Recommended for people who have business work in gebeng

A must-stay resort when you come over to Kuantan! The hotel room is just newly renovated, the interiors are super and comfortable. Overall stay was 5-star.