Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.9
Amenities6.5
Service6.1
Cleanliness6.8
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All reviews(33)
Positive reviews(21)
Reviews with photos/video(7)
Average cleanliness(5)
Negative reviews(8)
Syafriqah Jamein
Family Suite
Stayed in Apr 2025
Family
1 review
3.5/10
Posted on May 11, 2025
Saya booking skysuites hotel ni untuk 2 malam.. tapi last minit di maklumkan hotel itu mengalami kerosakan dan tak boleh diduduki.. mereka carikan rumah yang lain di vortex suites bersebelahan sky suites.. tapi saya hanya boleh duduk satu malam sahaja sebab keadaan rumah di vortex tak memuaskan.. aircond tak sejuk, sinki tersumbat, tuala yang disediakan berbau busuk, rumah berhabuk, tepi toilet berlumut, sabun mandi yg disediakan di bilik mandi adalah sabun axion.. saya minta carikan rumah lain untuk malam yg kedua, tapi owner kata tak ada kosong.. dan dia janji nak refund untuk malam yg kedua sbb hotel skysuite ni masih tak boleh diduduki.. tapi sampai sekarang dia masih tak refund..
Juey Anuar
Family Suite
Stayed in Mar 2025
Family
10 review
10.0/10
Outstanding
Posted on May 30, 2025
Love the vibe and nice view of KL ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Anonymous User
Family Suite
Stayed in Apr 2025
Family
1 review
4.5/10
Posted on May 25, 2025
The room had many cockroaches and was very dirty! Only 1 power socket was working in the entire unit. Air conditioning needs to be serviced.
Guest User
Deluxe Two-Bedroom Suite
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 22, 2025
Good guider, name: Babu..very helpful..easy check.in and check out procedure. Hassle free.....Accessible guider. Enjoy the trip with good accommodation. Recommended property to stay.Overall 5 star.
Guest User
Family Suite
Stayed in Apr 2025
Family
2 review
6.0/10
Posted on May 13, 2025
I booked a family suite with 3 bedrooms. Below points depict my experience with the trip.com
1. The contact number shared for connecting with the property was not reachable. Until last moment, i was not sure whether the booking is confirmed as their was no response from the property end. Additionally, the details of the room(floor number and room number) werent shared until the last moment i reached there.
2. Upon reaching there, the third party guys working for trip.com handed over me the card of a two bedroom suite instead of a three bedroom family suite, i booked and paid for. Upon asking, the guy said he cannot do anything now, if i want to cancel, i can cancel it now and look for another one irrespective of me already reached there with my family members which was not a good solution.
So overall, i would say it was a bad experience for me this time with trip.com
Ashish
Deluxe Two-Bedroom Suite
Stayed in Feb 2025
Family
2 review
2.0/10
Posted on Mar 31, 2025
This was a really bad experience over all. The flat wasn't clean.. there was no hand wash or toilet rolls available and on asking repeatedly for the same no one cared to respond. They were quick to let us know extra charges on early checkin and late check out but when asked any questions on soap, rolls etc. there was radio silence. I would recommend this place again to anyone.
Poosana B.
Deluxe Two-Bedroom Suite
Stayed in Apr 2025
Solo travelers
8 review
8.5/10
Very Good
Posted on May 25, 2025
Affordable airbnb rental unit. It is most suitable to come with family.
Dongwook
Deluxe Two-Bedroom Suite
Stayed in Apr 2025
Business travelers
6 review
8.5/10
Very Good
Posted on May 5, 2025
it is very good location.
Budix W A
Family 3 Bedrooms Apartment
Stayed in Apr 2024
Business travelers
37 review
8.5/10
Very Good
Posted on May 23, 2024
Great accommodation and so cozy. Will book again in future.
Lea
Executive 2 Bedrooms Apartment
Stayed in Feb 2024
Business travelers
195 review
10.0/10
Outstanding
Posted on Mar 18, 2024
Clean and tidy , near to klcc. Just 5 minutes walk to klcc. Recommended
Jermaine Kirt
Family 3 Bedrooms Apartment
Stayed in Sep 2023
Family
3 review
9.0/10
Great
Posted on Oct 25, 2023
Hotel location is very good. Walking distance to Petronas tower. They should have a lobby for guest while waiting for the room.
Anonymous User
Executive 2 Bedrooms Apartment
Stayed in Sep 2023
Travel with friends
2 review
6.5/10
Posted on Oct 14, 2023
Overall my stay in this apartment had fulfilled my minimum expectation, in terms of location & facilities, I’m quite happy with it.
In term of service I’m disappointed. I waited for more than an hr to check into my room. The person in charge collected 200 RM deposit on my first day of my stay, but yet to get the refund till now. I hope the person in charge will do the refund soon.
Anonymous User
Executive 2 Bedrooms Apartment
Stayed in Mar 2023
Family
1 review
5.0/10
Posted on Apr 9, 2023
1) narrow parking area
2) For car to exit from the building to main road was locked. Poor signboard as this mislead driver to drive the wrong way.
3) Unable to access to swimming pool level.
4) No hangar in all room cupboards!
5) No dishes tray and sponge to wash dishes
6) House entrance door has no door lock from inside. Felt very insecure when guests r asleep. We hv to lock our own bedroom before goin to sleep.
7) Utensils were so ugly. It seems like dog bowls.
8) Toilet has no water bidet.
9)Poor TV sound system,gt cracky sounds
Anonymous User
Executive 2 Bedrooms Apartment
Stayed in Sep 2023
Other
1 review
5.5/10
Posted on Oct 7, 2023
Please refrain from booking this property. It has a lot of red flags.
1. They will not answer your queries via Whatsapp or e-mail prior to the checking in day. The only OK thing is they will answer your call, I called on the checkin day because I needed to know the checkin procedure, they answered but very limited info were given.
2. The room and the stay itself is OK. Plus the location is very good. This might be the only pros of this place.
3. There is an extra deposit of RM200 for the room and parking charge of RM20 per day. They will ask you to bankin when you collect the key cards. This info is not mentioned in the hotel information, and since they tell this right before you take the key card, you somehow could not avoid it.
4. They will give instructions to return the key cards by asking you to send videos. They say they will only refund after they got the key cards and check the room. This is ok, it's common for homestay operator to do this.
5. Here comes the most dissapointing part from my experience, I was accused of taking out a TV/android box from the room. When I argued saying such item never existed in the first place, they said they have proof that the item was there before but never send the proof to me. I ask them to check back, they questioned why I didn't tell them the item was not there in the first place. When I check there is not mentioned anywhere either in the listing or in the messages they send to me during checking in. How could I know there's such thing in the first place. Basically, having a TV/android box in a homestay is not a common thing here. Sometimes if the homestay are equipped with netflix or any paid tv service, they will spell it out in their listing. So how should I know there is a TV/android box in the first place. Usually I will ask for WiFi, that's it. If there's a WiFi, we can access all those paid TV service from our own appliances, no TV/android box is needed. In the end, they never refunded my deposit and not a single explaination let alone an apology was offered.
This is my first time having this kind of experience. It is very dissappointing and I just hope no other people have to experience the same.
ASHTON DE XI
Executive 2 Bedrooms Apartment
Stayed in Aug 2023
Family
6 review
5.0/10
Posted on Sep 20, 2023
Check in way too long.
Room condition not good at all.
Towel is dirty ( got dirty stains on it )
Extra charge @ 50RM for early check in
Room is small ..
Hard to find food around that area except that it near to KLCC
Not suitable for family with small kids or elderly
Overall : under my expectation