Vortex KLCC by Luxury Suites Asia

good services & top cleanliness

Easy to take the key because he is very responsive to his customer and convenient

Good service, and can be tolerate too if u are feel not comfortable on the rooms

Deplorable experience with this hotel, avoid the KLCC channels if you can, run away because the apartment is not maintained (it’s dirty see photos), nothing works. But also there are cockroaches in the rooms and showers, and their only solution is to give a cockroach bomb (they do not check their apartment before your arrival). The towels have not been changed for a very, very long time, towels with traces/stains (see supporting image). Hot water not working either, we tried to contact them so that the maintenance comes before we visit the city but technician not available before 10-11am and no longer available at 5pm. The internet is very slow or hardly works at all, because on each floor they use a wifi amplifier and not the real wifi box, which means that the internet hardly works at all. Be careful about damage deposits, if you go through booking it is 200MYR (40 euros) because if you do not know they will ask you without scruples for 100 dollars. If you want to enjoy the swimming pool and gym it is paid and not included in the price of the hotel. We will never going back to this hotel again. Don’t trust the booking review because some of them are fake