Hotel 99 Kuala Lumpur City

Hotel 99 Kuala Lumpur City Reviews

Hotel 99 Kuala Lumpur City

44A &, 44B, Jln Pudu, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaSee Hotel Details
Hotel 99 Kuala Lumpur City
Hotel 99 Kuala Lumpur CityHotel 99 Kuala Lumpur CityHotel 99 Kuala Lumpur City
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1 night

Guest Reviews

7.7/10
Good
376 review
Verified reviews
Location8.3
Amenities7.4
Service7.8
Cleanliness7.4
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All reviews(376)
Positive reviews(313)
Reviews with photos/video(118)
Great location(24)
Friendly staff(21)
Awesome stay(18)
Convenient location(18)
Too noisy(15)
Great value for money(9)
Easy to get around(5)
Negative reviews(63)
Christian Ralph Afundar
Superior Queen Room With Window Non Smoking
Stayed in Apr 2025
Solo travelers
10 review
10.0/10
Outstanding
Posted on May 18, 2025
So nice the receptionist , cleaners and all staff
Response from Property: Thank you for your kind words! We’re happy to hear that our receptionist, cleaners, and all staff made your stay pleasant.
honest17
Superior Queen Room With Window Non Smoking
Stayed in Jan 2025
Solo travelers
2 review
2.5/10
Posted on Feb 24, 2025
Do not be deceived by the photos you see in the app which are all 6 years ago. Go to Google reviews and read all the latest reviews, you’ll understand how disgusting the condition of the rooms are. Toilet glass door does not seem like it has been wiped in years, smelly odour lingering in the room, cockroaches seen running around, stained towels/bedsheet/pillowcase. There are better options for the same price within that vicinity.
Response from Property: We regret that your stay did not meet expectations. Your feedback is valuable, and we acknowledge the concerns raised. We are continuously working on improving our cleanliness and maintenance standards. Thank you for sharing your experience.
nonpatt09
Superior Queen Room No Window Non smoking
Stayed in Mar 2025
Travel with friends
22 review
10.0/10
Outstanding
Posted on May 1, 2025
Good banget nih hotel staff2 nya juga the best
Response from Property: Thank you for the full rating! We are very happy that you were satisfied with the service of our staff.
Shan Salut
Superior Twin Room No Window Non smoking
Stayed in Feb 2025
Couples
13 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Very nice place and very good service hotel even everyday cleaning
Response from Property: Thank you for your kind review. We are delighted that you enjoyed your stay and appreciated our service and daily housekeeping. We look forward to welcoming you again.
Anonymous User
Superior Queen Room With Window Non Smoking
Stayed in Dec 2024
Couples
10 review
2.5/10
Posted on Mar 14, 2025
This hotel is good in the outside., room is big and a nice glass window but there’s is no aircondition it’s so hot,no cold comming out! So disappointing hotel to stay, if you ask to fix the aircon they will just tell you that they will fix it tomorrow but no one is coming to fix it always tell tomorrow! i ask some of the people staying also there, they tell that they also experiencing that,NO AIRCON. very hot room fck!
Response from Property: We’re sorry to hear about your disappointing experience. We understand how important a properly functioning air conditioning system is for a comfortable stay. While maintenance and repairs can sometimes take time, we regret that the issue was not resolved promptly during your stay. Your feedback is valuable, and we will work towards improving our service to ensure a better experience for our guests in the future.
Chaki Adrian
Superior Twin Room
Stayed in Apr 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 20, 2025
Dekat Ke Pavillion
Response from Property: Terima kasih atas rating 10/10! Kami gembira anda menikmati lokasi hotel yang berdekatan dengan Pavilion. Jumpa lagi pada kunjungan seterusnya!
Guest User
Superior Twin Room
Stayed in Apr 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 27, 2025
Ok recommend
Response from Property: Thank you for your recommendation! We’re glad you had a great stay and hope to welcome you back soon.
bestb
Superior Queen Room With Window Non Smoking
Stayed in Sep 2024
Couples
2 review
7.5/10
Posted on Oct 14, 2024
hotel is locate near the travel spot. you can walk to china town or jalan alor street food but the wall are so thin you can hear your next room what they doing
Guest User
Superior Queen Room With Window Non Smoking
Stayed in Jul 2024
Solo travelers
16 review
4.5/10
Posted on Aug 26, 2024
Internet didn't work. Telephone didn't work. Facilities were old and dirty. Bathroom was dirty. Cigarette burns everywhere. Smell of smoke in the bathroom. Lock of the door came unhinged.
Response from Property: Warm Greeting from Hotel 99 Chinatown, we're really grateful and appreciate you taking the time to share your rating with us. We apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
Moses Lee Sze Wei
Superior Queen Room With Window Non Smoking
Stayed in Jan 2025
Solo travelers
4 review
6.0/10
Posted on Feb 23, 2025
Good and there are roons to improve.. The compresure sound was too loud.. Overall was ok..
Response from Property: Thank you for your feedback! We're glad you had a decent stay and appreciate your comment about the compressor noise. We'll look into it to improve the experience for future guests. Hope to welcome you again!
mei_120564
Superior Queen Room No Window Non smoking
Stayed in May 2024
Couples
1 review
8.0/10
Very Good
Posted on Aug 28, 2024
The hotel was overall great… location was perfect cause it’s nesr to the public attraction.. however the hotel has no window and its pretty basic… great for staying 1 or 2 days only..
Response from Property: Warm Greeting from Hotel 99 Chinatown.We're really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!!! 😊
Carmen78
Superior Queen Room No Window Non smoking
Stayed in May 2024
Couples
9 review
6.5/10
Posted on Jun 14, 2024
Read all those reviews about this hotel and still decided to make it a try. Upon booking, did request on remarks to provide clean room due to sensitivity. True enough, I am also getting the dirty rooms like other travellers. Bedsheet got shoes dirty marks. (Someone wearing shoes step on it) Towel got so many dirt's Cup tray is so yellowish and dirty Pillow casing is dirty TV console is sticky & dirty Mattress cover is super yellowish and dirty (didn't manage to take photos as housekeeper quickly took it away) Request housekeeper to change to NEW - Mattress cover - pillow casing - bedsheet - quilt cover - towel Only then I have peace of mind to stay at this hotel. Maybe whoever want to stay at this hotel, upon check in, request housekeeper to change ALL in front of your eyes.
Response from Property: Warm Greeting from Hotel 99 Chinatown, we're really grateful and appreciate you taking the time to share your rating with us. We apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
HAOZE
Superior Queen Room No Window Non smoking
Stayed in May 2024
Solo travelers
9 review
5.5/10
Posted on Jun 3, 2024
it’s just okay to stay here. There are more better options with cheaper price. Stayed for two nights only and moved to another hotel.
Anonymous User
Superior Queen Room With Window Non Smoking
Stayed in Oct 2024
Solo travelers
3 review
7.0/10
Posted on Dec 15, 2024
Clean. The receptionist is very helpful and communicative. The amenities are quite complete. The room is quite spacious. It's just that the road to the station is still quite far.
Response from Property: Thank you for your feedback! We’re happy to hear that you found the room clean, spacious, and well-equipped, and that our receptionist was helpful. Regarding the Pudu Sentral station, it’s actually only 140 meters away, just a short walk from the hotel. We appreciate your comments and hope to welcome you back soon for an even better experience.
Anonymous User
Superior Queen Room With Window Non Smoking
Stayed in Oct 2024
Business travelers
22 review
5.5/10
Posted on Jan 12, 2025
Ants everywhere. Towels are worn-out. The room smells weird. The cups also is too small. Staffs are helpful.
Response from Property: We apologize for the experience. We appreciate your feedback, and we'll work to improve these aspects. We're glad to hear that our staff were helpful, and thank you for bringing these matters to our attention.