Millerz Square Kuala Lumpur by Synergy

Millerz Square Kuala Lumpur by Synergy Reviews

Millerz Square Kuala Lumpur by Synergy

357 Jalan Klang Lama, Kuala Lumpur, 58200, MalaysiaView Hotel Details
Millerz Square Kuala Lumpur by Synergy
Millerz Square Kuala Lumpur by SynergyMillerz Square Kuala Lumpur by SynergyMillerz Square Kuala Lumpur by Synergy
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Millerz Square Kuala Lumpur by Synergy Guest Reviews

4.7/5
Amazing
26 review
Verified reviews
Location4.8
Amenities4.7
Service4.4
Cleanliness4.7
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All reviews(26)
Positive reviews(25)
Reviews with photos/video(6)
Clean and tidy(8)
Awesome rooms(8)
Awesome stay(7)
Awesome amenities(7)
Friendly owner(6)
Negative reviews(1)
Siew yin
2 Bedroom Deluxe
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Good service with facilities, include washing machine and clothes dryer. Easy access with details instruction. Room condition and toilet is very clean. ⭐️⭐️⭐️⭐️⭐️
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Guest User
2 Bedroom
Stayed in Aug 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Sep 17, 2024
Overall is good, location is very convenient as everything you need just downstairs shops retails. Unit doesn’t have filter water machine which you need to buy mineral water at mart. 2 Rooms and living very spacious with nice view. Water pressure is low. The only thing I can’t accept is the agent early morning Sunday 8am non stop sending 39 messages by WhatsApp for the rooms details.
Response from Property: Thank you so much for stay with us, we will try to improve in the future, hope can see you next time again.
HwangSY
2 Bedroom
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The unit is great, clean and spacious, complete with basic kitchenware, washing machine and dryer. I like the level 8 garden very greenish and relaxing, got restaurant, bila-bila 👍
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
旅游瘾者
3 Bedroom
Stayed in Oct 2024
Family
17 review
4.7/5
Amazing
Posted on Nov 18, 2024
Overall is good location is good and the rooms are clean and comfortable. If extra mattress as well as indoors sandals can be provided for those travellers with family with young children will be perfect!
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
ABD
2 Bedroom Deluxe
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Will repeat next time
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
GiinYap
2 Bedroom Deluxe
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
It's really clean & tidy. Also, clear guidance & friendly. The facilities are good.
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
SIM
3 Bedroom
Stayed in Jul 2024
Travel with friends
4 review
2.7/5
Posted on Aug 29, 2024
This was the worst experience I’ve ever had with a serviced apartment booking, all thanks to the managing agent. When I arrived, the keys were handed to me by the shopping mall staff, but I was never informed about a security deposit. Throughout my two-night stay, the managing agent harassed me for this deposit. How is that the guest’s fault? When I offered to pay in the evening when I returned, the mall counter staff said they couldn’t issue a receipt for the 300 ringgit cash. The agent claimed he would collect the money himself but never showed up. What was supposed to be a holiday turned into a nightmare filled with harassing messages, including threats that I’d be responsible for any damages to the apartment. Is this how you treat a seventy-year-old guest? The digital door lock didn’t even work. If anyone wants to see the harassment messages on WhatsApp or a video of the faulty digital door lock, please email me at **********************. The entire stay was ruined by an unprofessional and thug-like agent. I wouldn’t recommend booking this apartment. Never! I hope the owner realizes the agent’s incompetence before it’s too late. His name is Lee Wee Kiat.
Response from Property: Good morning Mr Sim, thank you so much for stay with us but I believe you knew all payment that we will collect from you including RM 300 security deposit which is refundable before you book our unit. We got mentioned in the website and even before you come, we had sent you check in instruction in whatssup and we also got remind again we will collect the security deposit from you during you check in. But you said you will pay to us after you put all your luggage in the unit first. That is why we believe you and let you check in first. Unfortunely, you did not pass the security deposit to us after you put all luggage in room. Even until the day you check out we never receive any security deposit from you. That is why we send 2 to 3 times reminder to you by using whatssup message only. Please dont misunderstanding, we respect all the guest and also make sure our guest can have a well maintenance and clean room. That is why we must collect the security deposit to every guests. Dont worry, it is refundable if everything is ok. Yes, receiptionist will unable to issue receipt to you, but we can issue receipt to you. Besides that, the key and card is not pass to you by any shopping mall staff, she is receiptionist at counter. She is the one who handle all guest check in and check out thing. We believe you misunderstanding, that day you told us you will go to eat durian in Bentong, that is why we send reminder to you that our unit is not allow to bring durian in. We though it is just a reminder to make sure guest will not break our house rule only. Never expect you will think it is a threat. We are sorry about that. Also, the digital lock is functioning well, we guess because of Sir forget password only. We still remember night before you check out around 10pm, you called us to ask for password because you said forget the pasword already. We believe got miscommunication too, on last night before you check out, you did ask us go to unit around 10pm but not collect security deposit from you, you asked us go to check the unit see got any damage or not because you will check out very early around 7am next day. We are sorry we unable show up in the end because of some urgent thing happened. We think we informed you already. Lastly, we are sorry to let you feel bad experience here. We will try to improve in future. If we insist collect security deposit before you check in, all these thing will not happened. Really sorry about this.
esther fun
Studio Apartment
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Good environment and facilities
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Guest User
Studio Apartment
Stayed in Feb 2024
Other
2 review
4.5/5
Great
Posted on Mar 10, 2024
The place is very clean & comfortable. Strong wifi connection. Big fridge to place food items. I am not familiar with the place & finding the exact spot is challenging but the Owner is so kind to guide me via videocall until I can check in safely. Overall it is a good comfortable stay & I recommend others to book especially if you are catching concerts at Stadium Bukit Jalil or Axiata Arena
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Anonymous User
3 Bedroom
Stayed in Dec 2023
Family
7 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Booked for my family. The person in charged was really good and fast response. Recommended!
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Delancyxingxing
2 Bedroom
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The owner is Chinese and will add you on WeChat one day in advance to let you know. The hotel is very high-end and has high security (it is not easy for a newbie who rarely goes out to play to find the room and unlock it, so it is best to ask the owner in advance). There is a sky garden, and the night view from the balcony is also very beautiful at night
Original TextTranslated by Google
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Guest User
2 Bedroom
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Facilities: Complete household appliances, brand appliances, safe and sanitary. Two bathrooms, two bedrooms and one living room, convenient for family washing and brushing teeth, and independent private space. Hygiene: Clean, tidy and sanitary, no odor. Environment: Elegant, quiet and fresh. Service: Intimate, home enjoyment, left-behind items, timely search and safe return.
Original TextTranslated by Google
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Guest User
Studio Apartment
Stayed in Feb 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Mar 30, 2024
The room is satisfactory, but the biggest problem is that the check-in time is 3pm and the check-out time is 11am. I checked out of Millerz Synergy on March 22, and checked into Millerz Mykey Global at the Serviced Apartment next door on the same day, which made me wait for several hours in the stuffy lobby.
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Response from Property: First of all, thank you so much for staying in our unit.Next time if got this scenario, you can let us know, we can let you check out at 12pm. Besides that, I will suggest you to ask for permission from your next host whether their room can be ready earlier or not. Hope this is settle your concern. We hope can see you next time again~
Guest User
3 Bedroom
Stayed in Feb 2024
Business travelers
67 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Facilities: The facilities are high-end apartments with everything you need Hygiene: Hygiene is absolutely perfect Environment: The environment is very comfortable and the surrounding area is very convenient, with food, drinks and entertainment Service: The service is even better, the landlord is super nice
Original TextTranslated by Google
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~
Anonymous User
2 Bedroom Deluxe
Stayed in Jan 2024
Other
1 review
4.5/5
Great
Posted on Feb 23, 2024
The room is quite nice. The owner is Chinese and very friendly and enthusiastic. Good reviews.
Original TextTranslated by Google
Response from Property: Thank you so much for staying in our unit, hope can see you next time again~